Sales Assistant France and Export Mf
il y a 6 jours
At Ceva BIOVAC, based in BEAUCOUZE (close to Angers), we are looking for a France and Export Sales Assistant to join our existing team. This Job offer is a 6-month fixed-term contract.
The duties of this post are as follows:
**Autogenous vaccines France/Export**:
- Receipt and registration of strains on JDE
- Entry of autovaccine orders on JDE
- Follow-up of autovaccine orders:
- Management of requests for AV exemptions
- Dispatch AVs to customers (reservation of carriers)
- Invoicing of AVs
- Management of credit notes
- Management of customer complaints
- Liaise with Ceva's business teams
**Reagent France / Export**:
- Entering reagent orders on BioRéa
- Follow-up of reagent orders
- Dispatch reagents to customers (booking carriers)
- Invoice reagents
- Management of credit notes
- Management of customer complaints
**MISCELLANEOUS**:
- Management of telephone calls
- Back-up reception (telephone and physical)
- Drafting and updating procedures
**Your profile**:
For this position, we are looking for a dynamic person with good interpersonal skills to deal with customers and who is capable of working in an international environment with international customers.
**Level of education**: Minimum 2 years' higher education (Commerce, Customer Relations, Sales)
**Softskills**: Team spirit, autonomy, flexibility/adaptability, rigour, stress management.
**Languages**: At least intermediate English (B1 - B2 minimum)
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