(Senior) Business Analyst

Company Description

Nets powers payment solutions for an easier tomorrow for banks, businesses and consumers across Europe. We are a part of Nexi Group - The European PayTech.

Handling billions of transactions annually, Nets, is among the solid payment processors in Europe. We keep a tight focus on making it even easier and more intuitive for our customers to handle digital payments and related services. This has made us a trusted partner to more than 700,000 merchant outlets, including 140,000 online merchant outlets, more than 260,000 enterprises and over 250 banks across Europe.

Changing the future of payments takes great personalities

At Nets, you’ll develop in a fast-growing tech company in a high-paced, high-impact market. Working to shape the future of payments, it’s not just skills and motivation that gets the job done, it’s the full package that makes the difference. Together, we impact the lives of everyone around us by powering an easier tomorrow for every citizen, bank, business and colleague.

What powers you at work?

**Job Description**:
You’ll be part of the Business Analyst Team for the Account Management Service and will be **a key part of defining our set up and growth in France and across Europe**.

As **(Senior) Business Analyst **you’ll join an open and sharing community with highly skilled colleagues. You can come as you are and be at your best at Nets. You’ll find the freedom to balance an exciting job with life outside of work.

Your key tasks and responsibilities are:

- Responsible for the conceptual development of the Account Management Service as well as the associated IT systems
- Owning expertise area(s) within the Account Management Service Team and facilitating continuous service and product enhancements
- Driving and supporting development initiatives in the value stream, gather requirements, and propose solutions to best support the customer and business needs
- Optimizing processes in a customer friendly way to maximize customer and business value
- Working alongside agile development teams, Product and Client Managers, and other internal stakeholders
- Supporting Solution and Proposition Manager in market dialogue and customer cases

**Qualifications**:
**Skills, motivation and that little personal twist make you succeed**

Your professional skills and experience form most of your qualifications, but it’s also your personality that makes the difference at Nets.

Your qualifications include
- Extensive experience from the banking, card or payments services sector, preferably from Issuer or processing
- +5 years Business Analysis and/or Product management and - development experience within the European market
- Knowledge in one of the following areas will be considered as an advantage: Authorisation, Clearing and Settlement, Scheme Compliance
- Experience in working on customer cases and from sales dialogues
- You have excellent communications skills, verbally and in writing in English - French is considered as an advantage
- Experience and proof points on delivering in a high-stress situation

In terms of personal qualities, you have gravitas and presence, you are action-oriented and pragmatic and come with a curious, ambitious and positive mindset. You have a strong commercial mindset and understanding of customer needs and what drives excellent customer experience.

We’d love it if you can tick off below:

- Accountable and pro-active: owns initiatives and delivers as promised
- Has the ability to think end-to-end and find solutions
- A pragmatic contributor with an ability to think outside the box
- Strong collaborator, communicator with the ability to influence partners across organisations and businesses
- You have good teamwork skills, supported with the ability to work effectively individually

Additional Information

You can meet more of our personalities by visiting our careers page:
Careers Job openings (nets.eu)