Operation Engineer

**PCM Description**
Travailler chez PCM, c'est faire partie d'une AVENTURE HUMAINE ET TECHNOLOGIQUE qui a débuté il y a plus de 90 ans, et c'est être fidèle à notre ESPRIT PIONNIER. Fondé en 1932 par René Moineau, l’inventeur de la pompe à cavités progressives (PCP), et Robert Bienaimé, du Groupe Gévelot, le Groupe PCM est l’un des principaux fournisseurs mondiaux de solutions et d’équipements pour le traitement de fluides complexes pour les secteurs du pétrole et du gaz, de l’agroalimentaire et de l’industrie. Notre spécialité est de développer des systèmes de pompage pour le transfert et le dosage de produits abrasifs, fragiles, visqueux, corrosifs, chauds et lourds.

L'imagination, l'ingéniosité, l'audace, l'innovation, l'excellence en ingénierie, voici ce qui nous distingue et qui reflète notre ADN. C'est sur cette base que notre entreprise a été fondée et qu'elle poursuivra son développement afin de relever les challenges de demain. Aujourd'hui, PCM est un groupe indépendant qui compte près de 700 collaborateurs de 38 nationalités différentes et 27 entités réparties dans le monde.

Vous aimez les relations simples et conviviales, proposer des idées et suivre leurs réalisations, travailler avec des équipes multinationales ? Alors rejoignez nos équipes et partageons ensemble les valeurs qui nous sont chères : le RESPECT, l’ENGAGEMENT, et l’EXCELLENCE.
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Main activities*
ACTIVITY 1 - CLIENT INTERFACE : maintain a close relationship with the client during all order life and seek opportunities to increase client satisfaction
- Manages the order / project from contract review with Sales, before order validation, until delivery to client
- Guarantees the strict respect of the contract by controlling client requests
- Provides Order Acknowledgement to client in due time
- update delivery plan and communicate to client on regular basis, be client focal point for order follow up
- Gives acknowledgement, negotiates technical clarifications, issue project schedule and all other contractual documents

ACTIVITY 2 - SUPPLIER INTERFACE : maintain a close relationship with the suppliers during all order life and seek opportunities to increase client satisfaction
- Coordinates technical clarifications with supplier, provide guidance to supplier
- Provide guidance on supplier selection and ensure creation of new supplier (in collaboration with WDTA and Purch. team), negotiate with supplier
- Identify and secure alternate solution with supplier or alternate supplier when order execution is delayed / blocked / at loss
- Track and update delivery schedule (directly with supplier and with planner for make goods)

ACTIVITY 3 - ORDER MANAGEMENT : ensure sales order is properly recorded and launched and flows in the system
- for non catalog products, prior order validation, ensure proper creation of new item when needed (in collaboration with WDTA, Eng. and Mktg teams)
- for non catalog products, after order validation, coordinate with Engineering and Supply Chain to ensure proper progress and anticipate blocking points
- Track order execution in collaboration with planning team (Make) or Procurement Team (Buy)
- Set manufacturing planning priorities in coordination with Sales Manager
- Manage Change orders
- Be proactive in providing logistics solutions (air freights, partial deliveries)

ACTIVITY 4 - INVENTORY MANAGEMENT
- Provide guidance/coordination for dedicated inventory required to support business in the area
- Define the operating scheme of a local dedicated inventory with support of IT and Supply Chain/Warehouse
- Implement, monitor, and control local dedicated inventory

ACTIVITY 5 - SITE INTERVENTION
- Supervise installation, commissioning, troubleshooting and POOH of PCP systems
- Perform ALS systems field audits
- Perform maintenance campaigns
- Prepare and deliver associated reporting to customers

**Profile**
Strong verbal and written communication skills.
Strong interpersonal and leadership skills with the ability to influence others and lead multi-level contacts
Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.
Proficiency in planning, scheduling, customer relationship management.
Fluent in English language compulsory

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Education and experience*
Bachelor's degree or equivalent work experience
Proven experience in O&G projects management, both with customers and suppliers interface.
Experience in Sales or Operations of Artificial Lift Systems, preferably in Progressive Cavity Pumps (PCP’s) would be welcome.
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Mandatory Certifications/Permits*
N/A

Job Reference: PCM02728