Desktop Support Engineer

**Job Overview**

**Responsibilities**
- Troubleshoot software issues and perform necessary updates or repairs.
- Manage computer hardware installations and configurations.
- Support computer networking tasks, including VPN setup and firewall configurations.
- Maintain documentation of IT support requests using tools such as BMC Remedy or ServiceNow.
- Conduct analysis of system performance and recommend improvements.
- Manage user accounts and permissions through Active Directory.
- Provide support for mobile devices and various operating systems including Windows, macOS, and Linux.
- Collaborate with network administration teams on LAN/WAN issues and TCP/IP configurations.

**Skills**
- Proficient in technical support and desktop support practices.
- Strong knowledge of software troubleshooting techniques.
- Familiarity with computer management tools such as SCCM.
- Understanding of computer networking concepts including DNS, TCP, and firewall management.
- Experience with IT infrastructure management and analysis skills.
- Knowledge of Microsoft Windows Server environments.
- Familiarity with help desk operations using platforms like Jira or ServiceNow.
- Excellent communication skills for effective customer service interactions.
- Ability to work with various operating systems including Windows, macOS, and Linux.
- Experience in managing mobile devices within an enterprise environment. Join our team as a Desktop Support Technician where you can utilize your technical expertise while contributing to a collaborative work environment. Your role will be crucial in ensuring that our technology resources are effectively supporting our staff's productivity.

**Job Type**: Contract
Contract length: 12 months

Pay: 4,000.00€ - 4,500.00€ per month

Work Location: On the road