Community Manager France
il y a 1 jour
About Kindred
Kindred Group is a digital entertainment pioneer bringing together nine successful online gambling brands, forming one of the largest online gambling groups in the world. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% revenue is derived from harmful gambling.
Our global team of more than 2000 people represents 60+ nationalities. When you join Kindred, you'll be part of a collaborative, diverse and inclusive team that has your best interest at heart. We are a trusting company that knows the value of a healthy work-life balance. We offer a wide range of benefits, along with an award-winning all-employee share program, which is a great opportunity to share in the company's success.
The role
Passionate about sports? Sports betting has no longer hold any secrets for you? You are a digital native aware of all the new trends on social mediathen this role is shaped for you
Unibet France is recruiting a Community Manager on full-time permanent contract based in Boulogne-Billancourt (92). Unibet France is a brand of Kindred Group and one of the top sports-betting, horse racing and Poker operators in France.
Reporting to the Content & CX manager, you'll be responsible for the community management and operational execution across the social media platforms for the UNIBET brand.
What you will do
- Day-to-day management of the social media channels: moderation and animation of the social networks to create social bonding between the company and its customers.
- Planning, generating and publishing content across the social media channels in line with the content calendars, priorities and marketing plans.
- Creation and writing of editorial content (posts, visuals, social media contests articles, videos, graphics, etc.).
- Project management with external providers and develop a seasonal strategy, to deliver an up-to-date social media content to the followers' base.
- Daily monitoring of inbound interactions across the social community and appropriately responding or assigning to the relevant internal department (i.e. Customer Service).
- Lead a competitive intelligence (social media analysis) from which results content creation (selection, editing and sharing of relevant social media content).
- Day-to-day management of the influencer network; keeping an active network by supplying content, copy and images to the influencers.
- Analyze and review the performance and optimize social media activity thanks to appropriate KPIs.
- Ensure the social media activity is compliant.
- Expected to keep up with industry and content trends as applicable to their role and actively contribute ideas and share insights with stakeholders with the support of the wider team.
- There will be a requirement to work some evenings and 50 % of weekends.
How will success be measured in this role
- Engagement across all social media channels.
- Growth of the followers' base across all social media channels.
- Creativity and innovation.
Your experience
- A degree in Marketing / Communication with a specialization in social media or sports management.
- A minimum of 2 years' experience in community management, online content trends as digital marketing techniques are required.
- 360 knowledge of social media marketing; with demonstrated experience working with Twitter, Facebook, Instagram, Snapchat, YouTube
- Demonstrated experience in delivering creative social media content that has delivered tangible results
- A good understanding of the online gambling industry, and a genuine interest into sports betting.
- Excellent written and verbal skills in French language, with strong attention to details, as you must have great interpersonal skills.
- A good level in English is required in order to cooperate with internal stakeholders.
- Proven skills in using Adobe Creative Suite and Microsoft Office suite.
- An ability to think creatively and be pro-active about coming up with ideas and new ways of working. Not afraid to challenge the status quo
Our Way Of Working
Our world is hybrid.
A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.
Application Process
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