Inside Sales Representative

The Kistler Group is pioneer and world market leader in dynamic measurement technology for pressure, force, torque, and acceleration. As a partner for industry, research and development, we support our customers in driving technological innovation, thereby making a significant contribution to more efficient production processes and a sustainable future.

Founded in 1959, we are a Swiss family-owned company with extensive expertise in various areas and industries. Every day, over 2,000 employees at more than 60 locations go above and beyond to develop customized solutions aligned with current megatrends across the entire value chain. It is this expertise and commitment that has earned the trust of customers worldwide in our measurement technology - simply put, innovators work with Kistler.

Zweck der Stelle

Inside Sales Engineer (ISR) is part of a sales team which is responsible for the sales centre’s market. ISR is directly engaged in building relationships with existing and new customers, promoting the benefits of Kistler’s products and services, hunting for sales opportunities, and expanding our marketshare. ISR makes quotations, checks incoming orders for technical consistency and works out customer requests together with the Sales Engineers or the products specialists across Europe. In addition, ISR handles customer claims with the help of tech office and group organisation.

ISR takes initiatives and provides a proactive approach to raise the results and enlarge the sales quality. Where necessary, together with the Sales Engineers, ISR may visit our customers. ISR has a good personal knowledge and skills in the both Kistler’s technical and commercial disciplines. The Kistler’s group team of professionals based in Germany, Switzerland, US and France will be available to support ISR’s activities and business development. ISR is self investing to maintain skills at the required level.

Dein typischer Tag
- Together with outside sales team, ISR initiates and leads any activities for developing business, increasing sales turnover of customers portfolios, expanding number of customers, introducing new products, in compliance with the targets which will be personnaly assigned:

- Follow up, call customers and prospects, initiate visits for OSR’s
- According to group sales process, undertake initiative to generate sales leads and qualify them for transforming sales leads into business opportunities and potential customers
- Identify opportunities in the market
- Manage, prepare and negotiate commercial offers for the sales engineers and directly based on customer requests
- Guide customer requests to the appropriate Sales Engineers if needed
- Obtain orders and help team to gain customers long term loyalty
- Help company’s back office for ensuring good service and get on time customer payments
- Follow up your sales achievements and sales Kpi’s
- Thanks to the group’s tools like CRM, ISR is regularly reporting activity and give an objective long term view:

- Report into the CRM any relevant activities, opportunities about customers development and prospecting activities
- Inform OSR and/or manager about market development
- Help for establishing regular sales forecasts
- Actively participate to trainings provided by the group or sales centre
- Self invest in reading documents and product informations
- Actively use intranet tools and e-supports
- ISR distills the Kistler’s brand promising to the market especially over dictant activities over phone, VCR or e-writting:

- Adhere and respect coporate values and brand identities
- Work according to the corporate and local processes guide lines
- Provide any support in marketing activities such as exhibitions, preparing newsletters and other promotional material or in any other activities for promoting local sales.

Dein Profil
- Higher education in a technical (mechanical, electrical, mechatronics) area, or mid level with higher level of thinking and experience
- Relevant working experience is an advantage (quotations, work in a technical B2B environment, technical order handling)
- Excellent communicational skills in English and French languages (verbal and written)
- Able to build strong relationship with the customers‘ and internal teams, team player
- Strong administrative skills, accurate, reliable, effective personality
- Customer focused, service minded attitude

Was Du von uns erwarten kannst
- Individual induction training by colleagues or your personal mentor
- Opportunity to contribute and develop yourself and your expertise.
- A secure job with an excellent working atmosphere in a family-run company
- Various additional company benefits
- Place of work: Kistler France SASU
ZA de Courtaboeuf 1 - 1, avenue de l’Atlantique - Bâtiment le Mont Blanc, 91976 Les Ulis Cédex, France
- Arbeitsweise

**On Site**
- Arbeitsort

**Les Ulis, FR