E-merchandising Intern

Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

Back Market wouldn’t be able to do much without products to sell and a website (and app) that helps customers find exactly what they’re looking for. That’s where the Engagement team comes in We are made up of 13 people based in Bordeaux, Paris, London, and New York. Our mission is to boost customer engagement and sales with impactful CRM and merchandising, by building great CX, and fostering lasting relationships.

As an E-Merchandising Intern, you will assist with merchandising tasks in administering the website, ensuring the product offer is commercially strong, and developing coherent user journeys. You will also work hand-in-hand with various departments at Back Market to support the Global markets with a direct impact on the site conversion rate, from launching promotional and brand campaigns to running ad-hoc analysis, managing exciting projects, and having a lot of fun.

**YOUR MISSION (IF YOU ACCEPT IT)**:
- Conduct regular audits of onsite content to ensure consistency, accuracy, and alignment with brand guidelines.
- Monitor and analyze website traffic, user behavior, and engagement metrics to identify opportunities for optimization and improvement.
- Help develop coherent campaign user journeys and collaborate with other teams to provide users with the best on-site experience.
- Assist the team’s actions to implement the Merchandising promotional plan for 2024, run campaigns ad-hoc analysis with insights, and work closely with our Brand Team.
- Work on our Content Management System (CMS) to administer the website and create various pages.
- Work closely with the brand and studio teams to craft briefs for onsite campaign activations, ensuring alignment with strategic objectives and brand guidelines

**YOU ARE IN THE RIGHT PLACE IF**:
- You are looking for a 5-6 month full-time internship from January/February 2025 - June/July 2025
- Your current French university can provide an internship agreement
- English is a no-brainer (fully professional capability). If you’re extra cool and speak more languages, bonus points for you
- You ideally have previous experience in marketing; the e-commerce sector is a plus
- Good knowledge of Content Management Systems and Google Analytics
- Sales-driven spirit with a balance of analytical and creative skills
- Strong project management skills
- You are organized, and structured and have a lot of drive and a can-do/will-do attitude

**RECRUITMENT PROCESS**:
- Video-call interview with the Talent Acquisition Specialist
- Technical test (home assignment)
- Skills fit interview with the direct manager
- Cultural fit interview with another person on the team

**WHY SHOULD YOU JOIN US ? ✌**
- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts
- An attractive salary, multiple benefits (meal tickets, health insurance, etc...), internal events, etc
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia
- We embrace work life balance which includes flexible working hours and the opportunity to work from home.
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.

**Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.**

Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone