Senior Manager, Project and Program Management

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

**Job Summary**

Manages the team and provides overall strategy and direction, for successful delivery of projects & programs in service to the Data Center site operations team and customers.

Is responsible for execution and implementation of globally defined programs/portfolios.

Responsible for effective management of time, budgets and human resources to define, implement and operationalize global, regional and local projects and programs.

Ultimate responsibility for managing project/program risk.

Scope predominantly is capital focused but will include other Opex and administrative programs.

Owns the sustainability and energy efficiency strategy (PUE, WUE, Carbon emissions, Biodiversity, Circularity (Heat export, Waste)), and the execution of multiyear roadmap.

You will also be responsible for implementing projects aimed at increasing the electrical capacity and cooling capacity of sites already in operation.

**Responsibilities**

People Management
- Provides overall leadership, strategy, and direction across teams and ensures the team's growth is in alignment with business needs
- Sets functional and development objectives for managers / team members
- Leads by example, creating a supportive, team driven environment encouraging growth and opportunity
- Partners with Data Center Operations, Cross Functional, Operations Compliance, along with other relevant regional and global stakeholders

Stakeholder Management
- Where required will advise the team on stakeholder management
- Seeks opportunities to build effective stakeholder relationships on behalf of the team. Encourages feedback and has stakeholder knowledge of function and manages expectations
- Creates and drives stakeholder communications and manages any escalations

Communications
- Is responsible for overseeing a team who has multiple and broad communication responsibilities
- In tune with executive communication needs
- Challenges the team and others on finding a balance between effective communications whilst pragmatic with volume, frequency and/or content

Risk Management
- Is the highest-level escalation point within the team for highly complex issues
- Challenges the team to ensure lateral thinking and information is fully analyzed to achieve resolution
- Where necessary may refer and escalate outside of the immediate team

Project / Program Delivery
- May direct multiple teams that are responsible for delivery of site customer & infrastructure projects and companywide strategic programs. Delivers on time, in budget and with required quality
- Drives direction of strategy and ensures alignment to business needs
- Directs multiple project and program management business professionals
- Is responsible for delivery of companywide strategic programs/portfolios

Resource Management
- Partners with leadership to set KPI's and metrics
- Accountable for resource planning management (people, finances, vendor bids, etc.) across the project teams

Project and Program Management Frameworks

Leadership characteristics of the role
- Relevant experience of team management experience, preferably with project teams
- Previous experience working within a matrix type of organization/global environment.
- Ability to derive team’s roadmap, activity, and priorities out of numerous stakeholders’ expectations / needs
- Demonstrates and instills the Equinix culture and values

**Qualifications**
- Track record of influencing and collaborating with senior business leaders
- Strong Program Management background, (certification preferred)
- Full mastery of standardized program / project management tools and practices
- Extensive knowledge of the processes and systems that underpin the data center business
- Previous experience with Customer Projects (Cage & Strategic Customers)
- Previous experience with Critical Infrastructure Projects (End of Life Replacement / Upgrade) e.g. up to $10Mil (UPS, Chiller, CRAC, Cabling backbone, etc.)
- Previous experience with Company-wide Programs execution / implementation
- Previous experience with Vendor Cost Management & Costing Support to Sales e.g. Cabs, Cage build