Flight Dispatcher

Attached position / function: Hierarchically reporting to the Department Head

Functional relationships: All internal or external stakeholders involved in the mission.

The role of the flight dispatcher is focused on flight preparation and flight monitoring.

Their main mission is to ensure flight preparation and optimization based on factors such as aircraft weight, current weather conditions, and aircraft performance.

They technically report to the Department Head, Division Head(s), and Project Manager(s).

They also assist the flight crew (pilots) during flight monitoring and execution.

For instance, they provide decision support in case of diversions due to adverse weather conditions or engine failure.

Technical activities:
NOTAMS analysis

Flight route planning

Fuel calculation based on aircraft weight and current weather conditions

Aircraft performance calculation (takeoff/landing)

Requesting overflight rights based on the flight route

Requesting departure/ arrival slots

Creating flight plans and sending them to the crew

Submitting ATC flight plans to civil aviation services

Bilateral communication wit airports

Utilising technical proposals

Identifying potential malfunctions

Participating in defining the technical scope

Managing workload to ensure timely completion of flight plans in accordance with regulation and client procedures

Validating input document

Conducting route studies

Level Required (Formation/Experience):
Holder of a diploma or certificate in Aircraft Operations Technician (ENAC, ESMA, Horizons Academy, or equivalent), you must have gained significant experience in Dispatch (ETOPS experience would ba a plus).

Required skills:

- Technical and operational skills:
Expert knowledge of regulations related to air operations

Expert knowledge of regulations regarding air transport and aviation safety

Proficiency in computer and communication tools

Excellent command of the English language
- Relational skills and attitudes:
Ability to synthesize and take a step back

Prioritisation skills

Rigor and adaptability

Organisational and communication skills

Capacity for innovation, being proactive, and taking initiative