Program Manager

il y a 2 jours

Bordeaux, France [Pépite.] Temps plein

The Program manager is responsible for the operational execution multi years with public contract: aviation parts supply and stocking, customer response, parts delivery at highest
service level being complaint with contract commitments, SLAs, constraints and opportunities.
Job responsibilities include (non-limitative list) ;
- Coordinate with key Functional Headquarters departments (among which Sourcing,

Purchasing, Pricing, Product Development) to ensure proper ramp up and execution in his program, with training and development for continual improvement.
- Manage key indicators such as:

- Level of service
- On time deliveries
- Penalties (to be minimized)
- Order entry
- Open orders
- Quotes
- Warehouse shipment quality including packing list
- Freight / transportation costs
- Inventory accuracy
- Compliance with customer administrative rules
- Certificate of conformity
- Inventory obsolescence and carrying costs
- Customer Service time to execute
- Accounts Receivables
- Customer service
- Ensure time to execute KPIs are at expected level
- Training
- Service levels
- Work with Supply Chain team to ensure tools and inventory are in place to achieve company’s SLAs, including time to quote and time to fulfill customer orders.
- Anticipate action plans to minimize penalties
- Management responsibility
- Customer relationship management (key accounts)
**o Direct management**: Contract Admin Support
- Indirect shared management or coordination and transverse collaboration
- CSR team
- Sourcing
- Purchasing
- Pricing
- Warehousing
- Company Ambassador with Contract Consortium and Customer
- Represent our company in meetings and interactions with Partners and Customer
- Prepare, present and report KPIs and meeting support documentation
- Handle minutes of meetings and action plan follow up
- Minimum 5 years of experience in parts and distribution management in BtoB
- Business and customer oriented, strongly focused on customer satisfaction and value

creation
- Experienced in project management and new activity development
- Leadership experienced, goal oriented, motivational individual, with coaching skills, able

to put the best out of his team and colleagues. Organized, structured and strong 6S
approach.
- Team player able to navigate in fast paced, matrix organization
- Capacity to creatively think out of the box and anticipate / propose changes and

solutions
- Good interpersonal skills, makes positive impact on counterparts and all stakeholders
- Attention to detail, ability to multitask and work well under pressure, very much hands
- on, able to replace CSR when needed
- Advanced excel and database management knowledge, ability to learn and utilize

company ERP, capacity to deep dive into ERP and database structure

Qui sommes nous ?

Créé en 2021 et rassemblant une équipe d'anciens cadres des armées reconvertis avec succès, [Pépite.] est un cabinet de recrutement spécialisé sur les profils d'anciens militaires.
Nous travaillons au profit d'entreprises évoluant dans des secteurs variés (ex. grande distribution, services, logistique, facility management, etc.) et souhaitant recruter par notre intermédiaire des talents issus des armées (tant des profils en reconversion que déjà reconvertis après leur engagement au sein de l'insitution).

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