Deskside/ Networking

Join H-Tech Supports, a dynamic leader in the Technology, Information, and Internet industry, as a Deskside/Networking professional. Since our inception in 2013, we have been dedicated to providing exceptional services across 50+ countries, ensuring our clients remain at the forefront of technological advancements. At HTS, we value growth, hard work, and teamwork, fostering an environment of mutual respect and trust. Our mission is to deliver global services through skilled engineers and trusted partners, offering solutions in data centers, unified collaboration, and wireless communications. As part of our team, you'll support client needs with dedication and innovation, contributing to global rollouts and leveraging forward stocking locations to optimize international operations. Be a part of our commitment to performance, reliability, and social responsibility, and help drive digital transformation for our clients worldwide.
Tasks
- Provide onsite technical support and troubleshooting for desktops, laptops, and network devices to ensure seamless operation of client infrastructure.
- Install, configure, and maintain hardware and software components, including operating systems, networking equipment, and peripheral devices.
- Collaborate with team members and clients to diagnose and resolve network connectivity issues, ensuring mínimal disruption to business operations.
- Assist in the deployment and management of network infrastructure, including routers, switches, and wireless access points, to support organizational goals.
- Document and update technical procedures and user guides to enhance knowledge sharing and improve client service delivery.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 to 5 years of experience in deskside support and networking, preferably in a multi-national environment.
- Strong knowledge of network protocols, wireless communication, and data center operations.
- Excellent problem-solving skills with the ability to troubleshoot complex technical issues independently.
- Exceptional communication and teamwork skills, with an emphasis on providing high-quality customer service.

**Benefits**:
Its a freelancing project so we can offer what we offer with all inculsive rate.