Field Service Engineer

il y a 15 heures

Lyon, France Tecan Temps plein

**Join Tecan Join the market leader**
**Work in an international and dynamic environment, share our success**

Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Service team and bring your passion and talent to work.

**Field Service Engineer - 100%**:
**France - Paris's area**:
**Your contribution**

As a **Field Service Engineer **based in Paris area (ideally South of West part of IDF), working for an industry leader, you'll join a global team of engineers that are committed to ensuring Tecan’s professional service for our customers who utilize our scientific instrumentation and software. In this position you are responsible to provide service and customer support during field visits or dispatches. Additionally, you build positive relationships with our customers, and comprehend customer requirements.

Responsibilities will include
- Execution of service actions, installations, problem diagnosis, preventive maintenance
- Training of new and existing customers on the use and maintenance of our systems (Hard
- and Software)
- Diagnosing of errors or technical problems and determination of proper solutions
- Sharing of information obtained from unique problems or specialized trainings with the rest of your team
- Documentation of service actions according to industry standards

**Your background**
- Bachelor or Master’s degree in life science (Biology, Chemistry or similar)
- At least two years’ experience in Field Service and/or Application Support
- Experience in the field of lab-automation is a clear plus
- Excellent communication skills in French and English (B2 minimum)
- A valid driver’s licence
- Strong analytical and problem-solving skills
- Highly customer-oriented mindset

***

**What makes working at Tecan unique**
- Comprehensive Compensation and Benefits package
- Progressive employment conditions
- Exciting career opportunities
- Wide range of training courses
- International and diverse environment (30+ different nationalities)
- Strong company culture with rich history
- Global mindset with “Swissness” at heart

**Join Tecan, a great place to work **Read about our recent certification from Great Place to Work.

**Our purpose.**
At Tecan we are driven to improve people’s lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early-stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.

**Stay unique and make it count.**
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring their passion and talent to work.
- Legal entity: Tecan France S.A.- City: Lyon- Country: FR

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