Store Manager

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”

As a Co-Manager, you will be a leader that plans and directs day-to-day operations of the store primarily guided by the Store Manager. This role executes strategies to improve customer service, drive store sales, increase profitability, implement marketing and promotional directives that will increase sales and grow our existing customer base. You will be responsible for driving high store standards and conditions while fostering a positive team environment, developing diverse associates of all levels to best prepare them to successfully obtain their career goals as well as meet field and corporate goals.

**HOW YOU’LL MAKE A DIFFERENCE**:

- Provides leadership, direction and coaching to the other leadership and associate staff.
- Identifies and creates plans to enhance employee productivity and performance (e.g., track employee results and makes suggestions for modifying goals accordingly)
- Demonstrates exceptional customer service and problem-solving skills by assisting customers regarding product, features, benefits, availability, and resolving escalated complaints.
- Maintains appropriate inventory levels through effective replenishment, organization, shrink control and communication.
- Identifies store hiring needs and conducts interviewing, hiring, training for a diverse store staff; conducting and plans employee training, development, and coaching.
- Motivates, educates, guides and develops diverse associates to meet long range growth plans/career paths within the store, field and general office.
- Assists the store leadership team on other responsibilities as needed

**YOU HAVE**:

- Bachelor's degree, applicable certification or equivalent experience
- 3 years functional experience
- No formal management experience required, however has experience in leading projects and people
- Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the store
- Skill operating a Point of Sales (POS) system, and various software packages

**JOB CONDITIONS**:

- Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
- Occasionally requires the ability to work in place
- Ability to clearly communicate with others
- Availability to work a flexible, often changing retail schedule to support needs of the business which may change seasonally and in response to business trends or forecasts

Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.
- This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company._