Senior IT Business Analyst

**Job Description**:
Join AXA Partners CLP in Malakoff, France, as a Senior Business Analyst. In this pivotal role, you will bridge the gap between our IT and operational teams, ensuring that our systems solutions align with business objectives. If you have a passion for driving efficiency and improving processes within the insurance sector, we want to hear from you

**What you’ll be doing**:

- As a Senior Business Analyst, your key responsibilities will include:

- Negotiating project scope and timelines, ensuring alignment between operational needs and IT capabilities, while maintaining end-to-end ownership of deliverables.
- Developing detailed requirements and functional specifications that support user needs, while producing and maintaining comprehensive documentation.
- Managing change requests through formal change control processes and assisting in the automation of business requirements.
- Supporting the implementation of new systems and resolving user issues to minimize disruptions in business activities.
- Coaching and mentoring team members and demonstrating leadership by introducing innovative ideas for requirements gathering and solution design.
- Building strong peer relationships across IT to support effective implementations and maintain a robust understanding of assigned systems and processes.

**What you’ll bring**:
To succeed in this role, you will need:

- A tertiary qualification in Computer Science, Information Technology, or a related discipline.
- Knowledge of the insurance business model and its processes, along with foundational understanding across policies and business models.
- Project Management experience, or familiarity with project management methodologies.
- Strong negotiation, communication, and analytical skills, with the ability to engage with both technical and non-technical audiences.
- A results-oriented mindset with excellent time management, organizational, and collaboration skills.
- (Desired) Salesforce Administration Certification, UX Design experience, and knowledge of agile methodologies.

**What we offer**:
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- A dynamic work environment that fosters innovation and continuous improvement.
- Opportunities for professional growth and development, including training and mentorship programs.
- A competitive salary and benefits package, including health insurance, retirement plans, and work-life balance initiatives.
- The chance to be part of a collaborative team that values your contributions and encourages creative problem-solving.

**Who we are**:
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

**Join a company that helps protect the forests At AXA Partners, we plant a tree for every new recruit (with a permanent contract)