Field Service Engineer

Field Service Engineer
- OPmobility is a world leader in sustainable mobility and a technology partner to mobility players worldwide. Driven by innovation since its creation in 1946, the Group is today composed of complementary business groups that enable it to offer its customers a wide range of solutions: exterior and lighting systems, complex modules, energy storage systems and battery and hydrogen electrification solutions. OPmobility also offers its customers an activity dedicated to the development of software, OP’nSoft.
With economic revenue of **11.6 billion euros in 2024 and a global network of 150 plants and 40 R&D centers**, OPmobility relies on its **38,900 employees** to meet the challenges of sustainable mobility.

**Business Group**: C-Power
**Scope of Activity (E-Power)**: Battery packs, electronics, and power electronics for heavy mobility and light vehicles
**Localisation**: Pfastatt
- We are looking for a dynamic and motivated **Field Service Engineer** to join our team Your mission will be to deliver top-notch support and services to our customers, ensuring their satisfaction. As the face of the company in the field, you’ll troubleshoot and solve complex technical problems on our OPmobility e-Power systems, while continuously improving our services and products.

**As a Field Service Engineer, you will be responsible for**:

- Ensuring the availability and reliability of our products during warranty and service phases
- Enhancing customer satisfaction by providing high-quality services
- Contributing to future battery system design improvements
- Troubleshooting and investigating technical issues on customer sites
- Conducting fault analyses and participating in root cause investigations
- Collecting and sharing feedback with the design engineering team to improve the product
- Performing preventive and corrective maintenance on battery systems
- Identifying customer service needs and communicating them to the team
- Managing the commissioning of battery systems
- Creating corrective repair and warranty intervention reports
- Maintaining monthly activity reports
- Continuously suggesting and implementing process improvements
- This is your opportunity to make an impact and grow within a forward-thinking, innovative company

**Job Technical skills**

**Job Soft skills**
- Master’s or bachelor’s degree: Electrical Engineering
- Driver license
- Good level of knowledge: MS Office
- Experience in Field Services would a plus
- Excellent English, other language as an asset
- Analytical thinking, flexibility, the ability to act independently and on your own responsibility
- Distinct willingness to travel
- Leadership skills

**Benefits**:

- Company savings plan
- Meal vouchers
- CSE: preferential rates on a wide range of services (cinemas, gift vouchers, etc.)**Date**:25 May 2025

**Location**:Pfastatt

**Job Requisition ID**:383197