Field Robotics Engineer

The **Carbon Robotics LaserWeeder** leverages advanced robotics, computer vision, AI/deep learning, and lasers to eliminate weeds with sub-millimeter accuracy—all without herbicides. This innovative solution reduces environmental impact, promotes soil health, and helps farmers address labor shortages and rising costs. Designed in Seattle and built at our cutting-edge manufacturing facility in Richland, Washington, the LaserWeeder is setting a new standard for automated weed control. With $157 million in funding from prominent investors such as **BOND, NVentures (NVIDIA's venture arm), Anthos Capital, Fuse Venture Capital, Ignition Partners, Revolution, Sozo Ventures, and Voyager Capital**, Carbon Robotics is driving innovation.

As a no-nonsense team with a bias for action, we take pride in executing our ideas. Whether it's designing transformative technology or visiting farms to ensure our products are reliable and safe, we do whatever it takes to deliver for our customers.

Working here means tackling big problems with big impact. You'll find opportunities to grow professionally, solve complex challenges, and make meaningful contributions to a mission that matters. At Carbon Robotics, we trust our team to act independently and make practical, real-world decisions.

Join us as we innovate, execute, and build the future of farming together.

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**Location preference: Bordeaux with t**ravel required in Europe.**

**Fluent written and verbal communication in English required**

Our **Field Robotics Engineer**are our boots on the ground, working directly with the customer providing technical hands-on support. As the on-site point of contact, with the support of the teams at headquarters you'll work to resolve in-the-field machines issues. The FRE position will also support our sales organization and CSM team with scheduled demos and site visits. You will make sure to keep certification and training up to requirements per region.

**Responsibilities & Duties**:

- Travel and deliver efficient field support to our customers using Carbon Robotics equipment.
- Quickly respond to customer concerns and identify the issue(s), in collaboration with other Carbon Robotics departments/teams.
- Build strong cross-functional relationships with customers and teams within Carbon Robotics
- Exercise safe working practices and procedures at all times.
- Participate in the rotation of weekend on-call duties and after-hours phone support.
- Demonstrates work cleanliness.
- Maintain all company property, including service truck, tools, laptop, Ipad, and safety equipment in good working condition.
- Attend in person or virtual FRE related meetings with other service team members to stay current with the Carbon Robotics Ops team agendas.
- Attend online or in person refresher training classes to promote continuous improvement of technical and non-technical skillsets.
- Demonstrate how to properly operate Carbon Robotics equipment.
- Support demonstration and implementation activities
- Working in both indoor and outdoor environments.
- In addition to the duties listed above, the position holder must carry out tasks assigned by their supervisor that are essentially related to their duties.

Preventive Maintenance
- Work closely with the Customer success manager team to execute bi-weekly and monthly PM tasks on the current LaserWeeder fleet.
- Ensure all LaserWeeder units are operating at peak performance through scheduled inspections, calibrations, and updates.
- Make sure the chiller and AC on our laserweeder are working in perfect condition.
- You're the FRE, HVAC specialist and together with other HVAC specialists in the team it's your responsibility to make sure everything is up and running like it should.

Documentation and Reporting
- Document completed maintenance tasks and report any recurring or potential issues to the Field Robot Engineers and engineering teams.
- Maintain detailed records of all diagnostics, repairs, and system updates.
- Collect and upload data to assist with model labeling.
- Provide feedback to the Customer Success manager and HVAC potential areas for system improvement.
- Document best practices and troubleshooting guides for future use.
- Keep service tickets detailed and filled in in a timely and professional manner team

**Ideal Knowledge, Skills, and Abilities**:

- Ability to diagnose problems with equipment or machinery
- HVAC specialist or interested to get trained from the ground up.
- Strong mechanical and electrical aptitude with ability to problem solve and communicate complex issues
- Excellent communication skills, both written and oral with focus on customer support and brand awareness
- Excellent relationship management and customer service skills
- Organization, scheduling and ability to work independently while managing conflicting and overlapping work activities.Comfortable working in an outdoor agricultural setting, including farms and fields,