Export Logistics Expert

Company Description

BIC® products are recognized all over the world for their quality, safety, affordability, and ease of use. The ballpoint pen, the pocket lighter, and the shaver are all part of the daily lives of millions of consumers. These products make BIC® an iconic international brand, present in more than 4 million retail outlets in more than 160 countries around the world.

BIC’s founder, Marcel Bich, understood that to succeed, BIC needed hands-on team members who were willing to take measured risks and assume responsibility for their role in a team. Today, we provide our more than 15,000 team members in 61 countries with the opportunity to invent BIC’s future - together - while honoring our past achievements. We are committed to our team members’ development and empower those who wish to discover different areas of our business or acquire international experiences.

**Job Description**:
Write the future with BIC by coordinating the export logistic operations to ship our products from our French factories and warehouse to BIC subsidiaries worldwide Become an expert for the export team to identify & implement best practices, streamline processes and perform activity analysis.

As part of the Supply & Deliver Europe Logistic Operations, you will be in charge of coordinating the transport execution and performance follow-up of BIC exports from France to several destinations out of Europe (America, Africa, Middle East, Asia, Pacific).

Main responsabilities:

- Transport organisation: translate stock replenishment orders into physical shipments by coordinating the organisation of the transport between production site or warehouse, freight forwarder, custom broker and destination site to ensure smooth and on-time operations.
- Transport execution: provide all required transport & customs related documents (invoice, packing list, COO, Export declaration, letter of credit ) follow-up the in-transit with the Freight Forwarder, support the day-to-day operational issues, ensure back-up solutions and arbitrate decisions to support service rate and customers expectations.
- Performance evaluation: follow-up of Key Performance Indicators (volumes, costs, lead time, quality & claims) to ensure operations smoothness and customer satisfaction. Prepare and lead periodical business reviews with freight forwarders and customer service team to monitor operations and define axis of improvement.
- Continuous improvement: review processes and improve standards to generate higher quality and efficiency to operations, always with the customer value added in mind.
- Export team leadership: ensure alignment of processes across the team members and aligned on identified best practices and SOP's. Develop the drive for result mindset in export team. Support escalation and critical issues resolution. Perform activity analysis and ad hoc reporting to support management inquiries.

**Qualifications**:

- You have Bachelor's / Master's Degree
- You have at least 4 years of experience in logistics or supply chain domain, within import or export departments;
- You have experience with sea freight;
- You have excellent communication and coordination skills and are at ease to drive discussions, meetings and achieve compromises between parties;
- You're proactive and have a solution oriented mindset;
- You're at ease with data analysis and are proficient with MS Excel;
- Fluent French and English are a must.

Additional Information

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided on the basis of qualifications, merit, and business need.