Hubspot Systems Manager

Tech Soft 3D, the global leader in** 3D software development toolkits**, is seeking a HubSpot Systems Manager. As a **HubSpot Systems Manager**, you will support and enhance our use of HubSpot across both **Sales** and **Marketing** teams. As a software company with B2B and B2C operations, we rely on HubSpot to drive **automation**, **CRM integrity**, and integrated **customer engagement**. This role will own the technical configuration of HubSpot and ensure **seamless alignment** between systems, processes, and users. The role often involves strategic planning, training, and ongoing support to help our teams achieve their business goals through HubSpot. The role will connect with a diverse group of individuals and will build positive business relationships by providing regular project status updates.

**This position is based in either our Lyon, France or our Tamworth, UK office with hybrid work schedule flexibility.**

**What You Will Do**:

- Administer HubSpot CRM: manage user roles, pipelines, custom objects, deal stages, multiple business units, and system settings.
- Support both Sales and Marketing teams with tailored automations, lead routing, and segmentation to automate tasks and streamline processes.
- Create and maintain workflows, forms, CTAs, and campaigns aligned with all customer journeys.
- Build and maintain dashboards and reporting frameworks to track KPIs, funnel performance, and attribution.
- Ensure data integrity, compliance (GDPR/CCPA), and support key integrations with other tools (NetSuite, Atlassian, Website).
- Provide user support, documentation, and training across teams to ensure effective use, including best practices and troubleshooting.
- Collaborate with Ops Tech to manage API use, system performance, and platform scalability.
- Tracking key performance indicators (KPIs), analyzing data, and providing insights to improve HubSpot's effectiveness.
- Staying up-to-date with the latest HubSpot updates and industry trends.
- Working closely with internal teams to understand their needs and deliver effective solutions.
- Deliver efficiencies with AI and automation solutions.
- Exemplify the Core Values of Tech Soft 3D on a consistent basis.

**The Qualifications**:

- 5+ years of experience in an Engineering or coding role
- 2+ years of experience administering HubSpot in a SaaS or tech company
- Bachelor’s degree or equivalent
- Deep understanding of HubSpot modules: CRM, Marketing, Sales, and Service Hubs.
- Experience supporting both B2B and B2C processes.
- Working knowledge of JavaScript or Python for API interactions for customizations.
- HubSpot certifications preferred (CRM Implementation, Marketing Software, etc.)
- Excellent collaboration and communication skills
- English proficiency required
- chatbots, and popups
- Experience analyzing and drawing insights from data
- Experience working directly with sales, marketing and business stakeholders and a multidisciplinary team

**Experience You Should Definitely Brag About**:

- French language skills

**Benefits and Other Cool Stuff**:
Our employees enjoy a **robust benefit package**, health coverage, bonus potential, **exceptional paid time off** and holidays, and parental leave. Not to mention, the cool perks you get as a “Techsoftian”fun culture, a **relaxed and inclusive environment**, **awesome leadership, continuous learning,** flexibility in your daily schedule, charitable donation matching program, home office reimbursement program (and monthly internet), an amazing employee recognition program (winners get an all-expense trip to somewhere in the World) and an **authentic workplace** where you can truly be yourself. The salary range for this role depends on experience. The pay range for an individual located in France is €55,000 - €60,000/year. The pay range for an individual located in the UK is £47,000 - £52,000/year.

**Tech Soft 3D proudly celebrates and is committed to diversity and inclusion.**Check out our CEO’s Pledge to advance and support D&I in the workplace here.
- “You almost can’t walk down the street and see a man-made thing that somehow hasn’t been touched by Tech Soft 3D technology. That makes me feel great.” Ron Fritz, CEO_