Parts Clerk/ Customer Svc

This Parts Clerk/ Customer Svc. Position Features

Position Needed: Front Counter(Parts/Sales)
Pay Scale: $18-20.00
- Hours: Monday-Friday 8:00am - 5:00pm; 7:00am - 4:00pm (overtime as needed)

Purpose
This entry level position is responsible for providing exceptional customer service while
supplying customers with timely & accurate information regarding accounts, products, rates, &services offered.

**Responsibilities**:
Providing excellent customer service to service department, counter & phone customers
Provides recommendation for sales of additional related or needed parts or accessories
Timely and accurate processing of all in-store orders; completes orders by communicating with
customers on pick-up or delivery status
Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked
merchandise
Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts
orders in their proper inventory locations; assisting in cycle counts; following up on inventory
discrepancies and expediting issues by reporting to Supervisor
Assists with preparing and maintaining professional showroom image and merchandise displays
Assists in keeping parts department clean and orderly
Routinely lifts items weighing up to 50 lbs
Experience, Education, Skills and Knowledge
High School diploma or equivalent experience
Experience connecting with customers, maintain professional image, establish rapport
Demonstrated basic understanding of the selling processes
Demonstrated ability to manage multiple projects simultaneously with a degree of independence

**Requirements**:

- Bilingual
- Customer Service Skills(10/10)
- Greet Customers
- Answering Phones/Sales
- Pulling parts, physical
- Invoices
- Ability to lift 30/40 pounds
- Stand, kneel, and crouch

Preferred:

- Prior parts/sales experience

Timeline: ASAP

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
The pay transparency policy is available here:
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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