Data Center Engineer L 2

il y a 10 heures

Grenoble, France DeRisk Technologies Temps plein

Job Responsibilities:
Deployment / In-Scope Configuration Items - Servers (Virtual & Physical) - Storage & Backup Devices - Server Appliances - Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS) - Tape Storage Units - Power Distribution Units rated 3KVA and below - SAN Fabric Switches - Network Switches - KVM Units - WAN Optimization Devices - Firewalls - Access Points - Routers - Physical Cabling - Cable Management - Cables which connect the device to itself, a peripheral, or a power/network port Break-fix / Technical Tasks List - Power Cycling - Running Diagnostics Commands - Conducting whole unit replacement - Inserting/Removing Media - Replacing Defective Components - Assist with fault diagnosis and investigation - Configuring Remote Access - Basic Storage Array Configuration - Replacing faulty cables - Tape Management and Maintenance - Rebooting routers, servers, storage devices or other equipment

Operations Tasks List
- Updating and Recording of activities in relevant IT Ticket Management System
- Coordinating and agreeing attendance time and date with key stakeholders
- Provide support either through phone, remote tools, or in person at onsite
- Perform installation as needed either through physical or network medium
- Coordinate actual activity date and timings including arrival and departure times.
- Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment
- Labelling, Patching and Asset Tagging activities
- Following specific task instructions and provision necessary reporting as necessary.

**Requirements**:
Job Requirements:
Technical Skills
- Good general understanding of IT principles such as Networks, Hardware and Domains
- Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting,H&E support
- Knowledge of server/client operations in a domain environment including Active Directory
- Understanding of current and legacy hardware Infrastructure platforms
- Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable
- Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment
- Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations
- Knowledge of TCP/I P standards and networking
- Experience with Tape Management activities
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
- Familiarity with backup and recovery software and methodologies

Language skills needed
- English Soft Skills
- Exceptional customer facing skills
- Able to communicate clearly and effectively both with Client and the Customer
- Logical and analytical approach to work
- Accurate record keeping
- Able to work unsupervised - Good timekeeper
- Intense focus on quality work
- Productive and Efficient Academic Background
- Bachelor of Engineering / Technology / Science or Equivalent Work Experience Overall Experience (in yrs.)
- 5 - 7 years (min

**Benefits**

Salary and Benefits as per market standard

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