Web Content Specialist

Job Title: Web Content Specialist
Location: Offsite

Type: Contract
Compensation: $34.50/HR
Contractor Work Model: Remote

**Key Responsibilities**:
**Web Content Management**:

- Perform updates and edits to websites using a content management system (CMS) and basic HTML.
- Ensure web content aligns with style guides, accessibility (508 compliance), and SEO best practices.
- Tag content with appropriate metadata to improve searchability.
- Collaborate with business owners and stakeholders to gather requirements and provide updates.

**Content Editing & Compliance**:

- Manage and execute content changes in line with legal, branding, and editorial guidelines.
- Prioritize tasks and projects to meet deadlines with consistent communication and follow-through.
- Draft and review standard operating procedures (SOPs) for content management processes.
- Use analytics and SEO insights to optimize content structure, navigation, and user experience.

**Testing & Quality Assurance**:

- Assist in testing new designs, pages, and digital features.
- Conduct unit and user acceptance testing (UAT) to ensure functionality and compliance.
- Document findings and ensure proper resolution of issues before deployment.
- Ensure editorial consistency, clarity, grammar, and style across all content.
- Generate and analyze reports on recipient behavior and engagement.

**Qualifications**:
**Education**:

- Bachelor’s Degree in Communications, Marketing, Writing, or a related field.
- In lieu of a degree, an additional 4 years of relevant experience will be considered.

**Experience**:

- Minimum 1 year of experience in web content editing or content management.
- Experience working with CMS platforms and editing web pages using HTML.

**Skills**:

- Strong proofreading and web content editing skills.
- Working knowledge of web usability, SEO, and 508 accessibility standards.
- Familiarity with CMS tools (e.g., Drupal, WordPress, SharePoint, Joomla, TeamSite).
- Proficiency with Adobe Creative Cloud (Dreamweaver, Photoshop, InDesign).
- HTML and CSS editing capabilities.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Strong communication and customer service skills, including the ability to manage stakeholder expectations and meet deadlines in a fast-paced environment.

**ALTA IT Services** is an equal opportunity employer and offers competitive compensation, support, and career development opportunities.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

M2

Ref: #855-IT Baltimore