Senior Salesforce Administrator, Trilogy

Unleash the Power of AI in Salesforce CPQ: Redefine Business Efficiency

Are you a Salesforce maestro ready to revolutionize CPQ with cutting-edge AI? At Trilogy's AI-First Professional Services team, we're not just adapting to the future—we're creating it. Our mission: to transform businesses through customer-centric, AI-driven technology refactoring and strategic realignment.

**What you will be doing**
- Spearhead customer engagements, decoding complex business requirements and translating them into cutting-edge CPQ configurations
- Orchestrate end-to-end CPQ system configurations, ensuring seamless alignment with customer needs while setting new benchmarks in best practices
- Pioneer the integration of AI tools to automate repetitive tasks, supercharge configuration speed, and elevate project delivery to unprecedented levels
- Drive the evolution of our CPQ solutions, constantly pushing the boundaries of what's possible with AI-enhanced Salesforce technology
- Collaborate with our elite team to solve complex architectural challenges, contributing to the development of next-generation CPQ solutions

**What you will NOT be doing**
- Routine data entry or basic Salesforce administration tasks—your expertise will be focused on high-impact, strategic CPQ configurations
- Managing traditional, non-AI-enhanced CPQ systems—we're all about pushing the envelope with cutting-edge technology
- Working in isolation—our team thrives on collaboration and shared innovation
- Maintaining status quo systems—every project is an opportunity to revolutionize and optimize

**Key Responsibilities**

You will be the driving force behind our AI-enhanced CPQ solutions, architecting and implementing configurations that not only meet but exceed customer expectations, ultimately transforming their business operations and setting new industry standards for efficiency and innovation.
- Salesforce Advanced Administrator certification or minimum 2 years of hands-on experience as a technical Salesforce administrator
- Proven track record of at least 1 year configuring and customizing CPQ or similar billing systems
- Proficiency in programming languages (e.g., JavaScript, Python) and foundational knowledge of web development (HTML, CSS)
- Demonstrated familiarity with GenAI tools such as ChatGPT, Claude, or Gemini
- Strong analytical skills with the ability to translate complex business requirements into effective technical solutions
- Excellent communication skills, adept at collaborating with both technical teams and business stakeholders

**This position is also known as**:

- Salesforce Developer