Emplois actuels liés à Customer Relationship Manager - Paris - Open Text Corporation
-
Relationship Manager
il y a 2 semaines
Paris, France Planet Temps pleinlocations - Paris - France - time type - Full time - posted on - Posted Today - job requisition id - JR10303 About us: - Planet is a leading technology company transforming payments by putting customer experience first. -We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for...
-
Deputy Global Relationship Manager
il y a 2 semaines
Paris, France HSBC Temps pleinDeputy Global Relationship Manager - Institutional customers coverage (f/m/d) Please note this job advertisement is only available in French. To view this job change the language of the page to 'Français - France' using the language selector on the top of the page #LI-DNI **Requirements**: Please note this job advertisement is only available in French. To...
-
Associate Relationship Manager
il y a 1 semaine
Paris, France MUFG - France Temps plein**Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...
-
Senior Corporate Relationship Manager
il y a 1 semaine
Paris, France Ebury Temps pleinEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Senior Corporate Relationship Manager** **Ebury Paris - Office based** We are looking for a **Senior...
-
Enterprise Customer Success Manager
il y a 2 jours
Paris, 75, France Navan Temps pleinAs an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product...
-
Customer Success Manager
il y a 2 semaines
Paris, France Zscaler Temps pleinCompany Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs,...
-
Enterprise Customer Success Manager
il y a 20 heures
Paris, 75, France Navan Temps pleinAs an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product...
-
Customer Success Manager
il y a 1 semaine
Paris, France Alida Temps plein**About Alida** - Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. That’s why Alida created its Total Experience Management...
-
Enterprise Customer Success Manager
il y a 4 jours
Paris, 75, France Navan Temps pleinAs an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You’ll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product...
-
Customer Success Manager
il y a 20 heures
Paris, Ile-de-Frances, France OneStream Temps pleinCUSTOMER SUCCESS MANAGER Location: Hybrid, FranceEmployment Type: Full-Time Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and...
Customer Relationship Manager
il y a 4 semaines
**Req id**:43296- Paris La Defense Cedex, 75, FR
- Reading, GB
**OPENTEXT**
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.- THE OPPORTUNITY:
- We are seeking a Customer Relationship Manager to join our close-knit team and hold responsibility for the long-term growth, retention, and health of our most strategic customers. We work at the centre of a highly skilled, multidisciplinary customer facing team, ensuring OpenText delivers upon our customer’s strategic objectives. As a Customer Relationship Manager, you will define and execute revenue generating activities, operating with senior stakeholders and providing a bridge between our technical teams and customers.- As a Customer Relationship Manager you will take responsibility for the overall success of our customer’s digital journey and revenue growth for OpenText. You will manage complex negotiations and long term customer contracts, minimise cancellation and expand existing services.- In this quota carrying role, you will be rewarded with endless opportunity to manage enterprise solutions within industry leading brands, contributing to their growth strategies, and delivering upon the commitment they have made in OpenText as their digital partner.- YOU ARE GREAT AT:
- Managing complex sales and renewal cycles, and negotiating multi-year enterprise cloud agreements.
- Driving and executing key governance activities to create long-term value to customers whilst mitigating risk and materially improving relationships - engagement with senior client staff up to C-suite.
- Championing the customer, ensuring satisfaction, and resolving problems and disputes.
- Negotiating with large stakeholder communities, managing services/software contracts and driving renewals.
- Maintaining high levels of customer retention and minimising contract cancellation.
- Partnering with Field Sales (Account Executives), Pre-sales, Professional Services, Deal Desk and Customer Support teams while upholding our strong reputation as market leader in Enterprise Information Management.
- WHAT IT TAKES:
- Experience of managing existing customer base, including the ability to forecast and execute revenue growth and reach new business targets.
- Proven success within a complex sales environment, or experience of driving growth within an existing portfolio.
- Knowledge of MEDDPICC or similar sales methodology would be helpful but is not required.
- The ability to build and maintain strong customer relationships while being accountable for customer satisfaction.
- Experience managing complex stakeholder environments, both internally and externally.
- Familiarity with different B2B technologies and the overall marketplace for such products and services.
- A successful track record of managing contract renewals and driving revenue opportunities within your portfolio.
- A good understanding of EDI B2B contracts, with good analytical abilities to extract value across existing clients within portfolio
- Excellent communication and time management skills.
- Ability to support billing operations and collections where necessary.
- Accurate reporting of key metrics to senior management.
- What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this mission and are passionate about enabling the Digital World, then let OpenText turn your career vision into reality.- OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
