Inside Sales Manager France

EPPENDORF CAREER OPPORTUNITY

As part of the development of our Commercial Unit EMEA, we are looking for an Inside Sales Manager France.

Your challenges:
As part of the Sales Zone team, the Inside Sales Manager develops sales in accordance to our Go to Market strategy and implement a sustainable and efficient customer management approach with the responsibility for whole sales budget (Direct & Indirect) in the assigned territory based on zip codes. In parallel of this territory responsibility (80% of the time), the Inside Sales Manager will be involved in specific Marketing/Sales campaigns within the zone (20% of the time).

Collaboration with Automation Product & Application Manager, Key Account Manager, Account Managers and other Matrix functions is key.

**Tasks**:
Lead Generation and Prospecting
- Identify potential customers through research and analysis.
- Assess the potential and fit of leads to determine if they are worth pursuing.

Customer Relationship Management
- Use CRM software to keep track of interactions, sales activities, and customer information.
- Regularly follow up with leads and existing customers to nurture relationships.
- Promptly respond to customer inquiries and provide information about products or services.
- Develop account plans that align with clients’ business objectives and the company’s priorities

Sales Presentations and Demonstrations
- Thoroughly understand the products or services being sold to effectively communicate benefits and features, and keep the products knowledge continuously on high level by using defined training tools and platforms
- Customize sales pitches to address the specific needs and pain points of the customer
- Provide product demonstrations if required, often using virtual meeting tools or by traveling on site.

Sales Process Management
- Follow-up and process of sales leads moving through the sales funnel.
- Manage the sales pipeline including quotation process by maintaining up to date all the opportunities to ensure an accurate forecast
- Negotiate terms and closing sales deals.
- Handle the necessary paperwork and coordination to complete the sales transaction.

Collaboration and Reporting
- Work with other sales team members, marketing, and customer service to achieve sales goals.
- Prepare sales reports and provide feedback on market trends, customer preferences, and sales performance.
- Participate in the development of sales strategies and tactics.
- Participate to specific Marketing/Sales campaigns within the zone (Transversal sales tasks)

Customer Support and Follow-up
- Ensure customer satisfaction post-sale and handle any issues that arise.
- Identify opportunities to sell additional products or services (up-selling & cross-selling) to existing customers.
- Foster long-term relationships to encourage repeat business and referrals.

Your expertise:
Education, training, professional experience:

- Demonstrated sales record successes and sustainable customer relationships records
- Initial experience in selling laboratory products (biotechnology) or experience in laboratory operations is preferred (ideally 3 years).

Professional competence, special knowledge (e.g. languages, IT)
- Excellent verbal and written communication skills for engaging with customers effectively in the context of cold calling
- Being able to listen to customers’ needs and concerns attentively helps in tailoring your sales approach and building trust with virtual approach
- Strong persuasion and negotiation skills
- Ability to use CRM systems and virtual communication tools
- Deep understanding of the products or services being sold
- Good organizational skills to manage multiple leads and sales activities simultaneously

Your benefits at Eppendorf:

- Your work is meaningful. Together we contribute to improve human living conditions.
- We offer you creative freedom with a strong, international premium brand in the life science industry.
- We value and reward your performance with an attractive salary.
- Continuous professional development opportunities to grow both personally and professionally. Our opportunities range from a variety of training courses, participation in conferences and access to learning platforms.
- With us, you will find a colorful, cosmopolitan, and appreciative working environment with always up-to-date technologies, methods and tools in an environment that also invites networking.