International Distribution Coordinator

il y a 6 jours

Strasbourg, France QuidelOrtho Temps plein

**The Opportunity**:
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

**This role**:
The Distribution Coordinator will be responsible for finished goods order management: from order entry (affiliates markets) or order receipt by Customer Service (direct & distributors markets) until final delivery to customers (end customer, distributor or QuidelOrtho affiliates).

Responsible to manage all the logistic & transport aspects from order entry (affiliates markets) or order receipt by Customer Service (direct & distributors markets) to final delivery of products to customers, which include the synchronization of the order release to the warehouse, the management of specific customer requirements as well as the coordination of the logistic documents, the carriers booking/scheduling and the customs activities.

Responds to order enquiries, advises any potential delays / impact in timely manner and address resolution with relevant key stakeholders

Acts as primary interface between Customer Service and Supply Chain / QuidelOrtho organization as it comes to deliver orders to customers.
Monitors the orders (and especially the aging orders) to ensure allocated orders are transmitted to the warehouse and that validated orders at 3PL are shipped (potential scrap mitigation)

Manages customer non-products related complaints and champion resolution
Executes product return and credit note as well as ensure that all procedures and working instruction are kept up to date

**Profile**:
Bachelor to Master degree - specialized in Supply Chain, Business, Logistics or Transport
Minimum Years of Related Knowledge, Skills and Abilities Required/Preferred (Include any required computer skills, certifications, licenses, languages, etc.)
Up to 3 years of relevant experience in Logistic, Distribution, Transport with good understanding of pan-European logistic organization
Customer orientated
Organization: well organized, good sense of priorities & multi-tasking
Team work: able to work in a team, including remote colleagues
Communication: excellent verbal & written communication skills (including soft skills)
Good understanding of export & customs regulations
Committed & flexible
Languages: fluent in English & French (another language would be an asset).
Computer literate and working knowledge of software such as Word and Excel, ERP knowledge is a must

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