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Certification Programmes Officer
il y a 2 heures
The ESC is currently looking for a **Certification Programmes officer**for a permanent contract, CDI, as soon as possible to work at its headquarters in Sophia Antipolis, France.
**Major duties and responsibilities**:
Ensure the necessary administrative management for the proper delivery of certification programmes issued by the ESC. The certification project officer - coordinator must also be able to provide support in the implementation phase of certification programmes.
In details:
**Coordinate and deliver subspecialty exams**
- Oversee the full development and delivery process of subspecialty exams, from planning to post-exam reporting.
- Ensure all exams are carried out according to established procedures, maintaining quality, validity, and fairness.
- Support certification committee members throughout the exam preparation and delivery phases.
- Set up and monitor the online exam platform at each stage.
- Prepare and share reports with relevant stakeholders upon request.
**Manage certification programmes (logbook and recertification)**
- Respond to inquiries and provide administrative support related to certification activities.
- Maintain and update tracking and reporting dashboards to ensure accurate follow-up.
- Identify and escalate any issues or bottlenecks when needed.
**Contribute to continuous improvement and process optimisation**
- Identify pain points or inefficiencies in existing certification processes.
- Collect feedback from applicants and stakeholders to improve workflows.
- Suggest practical, solution-oriented improvements to simplify and streamline activities.
- Actively participate in discussions on process enhancement and service quality improvement.
**Profile**:
- Hard skills:_
- Education level Bac +2 / +3 (or equivalent) in Administrative or related field
- Prior experience in roles involving customer service and/or polyvalent administrative positions with varied responsibilities
- Proficiency with basic office software (Excel, Smartsheet, Word, PowerPoint, Zoom, etc.)
- Excellent verbal and written communication skills in English
- Strong ability to follow structured processes and established procedures.
- Soft skills:_
- Organised and autonomous with strong attention to detail
- Tactful and able to work collaboratively across multiple teams and stakeholders
- Team spirit, flexibility, and solution-oriented mindset
- Systems
- and customer-oriented approach
**Application**:
- A cover letter
- A CV
- Your availability (notice period, relocation, work permit...)
- Your salary expectations (gross / year)
**Conditions**:
- Non-Executive status,
- 37h30/week + RTT days
- Fixed salary + 13th month and vacation bonus (1%)
- Lunch vouchers
- Possibility of teleworking up to 3 days a week, after two months' integration at ESC + fixed daily allowance
- “Compte épargne temps”
- Employee savings scheme: PERCO
- CSE benefits
**Who we are**:
The European Society of Cardiology (ESC) is a leading non-profit organisation representing over 100,000 cardiology professionals worldwide. Its mission is to reduce the burden of cardiovascular disease. The ESC delivers innovative education, supports cutting-edge research, and sets clinical practice standards through a broad network of sub-specialty associations, working groups, and councils.
As part of its diversity policy, the ESC is an equal opportunity employer.
The ESC is a signatory of the “Activateur de Progrès” charter, promoting the belief that disability is a powerful driver of innovation and a key to building a more inclusive and equitable model in support of equal opportunities.
Work Location: In person
