Account Representative

We are looking for our next Account Representative in our office in Caen

As an Account Representative, you will grow existing business and prospect new customer opportunities. Your responsibilities include increasing branch revenue by securing new business, developing existing accounts, ensuring market competitiveness, and enhancing revenue through process improvements and cross-selling.

Take your career to the next level with global opportunities for growth

**RESPONSIBILITIES**
- ** Develop Account Relationships**: You will build and maintain strong relationships with customers, understanding their unique needs and delivering exceptional service. Identify opportunities to further expand our presence within existing accounts by presenting and selling our comprehensive range of services.
- ** Supply Chain Solutions**: Design and implement innovative solutions that address our customers' supply chain challenges and enhance their operational efficiency.
- ** Consult and Implement Solutions**: When issues arise, you will engage with customers to identify the best course of action, offering consultative advice, and implementing effective solutions, fostering long-term partnerships.
- ** Metrics Utilization**: Manage customer expectations by establishing and utilizing metrics to measure and communicate performance.
- ** Business Reviews and Meetings**: Collaborate with the team to create insightful business reviews and actively participate in or lead customer meetings.

**QUALIFICATIONS**

**Required**:

- 2 years of experience in Sales or Customer/Account management
- Proficiency in French and English is essential for effective communication with our diverse customer base
- Passion for sales and building customer relationships
- Strong communication skills, including the ability to persuade, motivate and influence others
- Attention to detail and strong analytical skills
- Ability to define, develop and document business processes and procedures
- Driven, enthusiastic, highly motivated and results focused
- Ability to travel 20 - 30%

**Preferred**:

- Experience in the logistics field will be a strong plus

**What do we offer?**
- Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
- A fun, positive and open environment which encourages thinking outside the box
- Our offices speak over 26 European languages each day.
- Compensation includes a monthly salary and bonus based on personal, team performance and business growth.
- Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent,
- Employee Assistance Program ICAS

**Why Do You Belong at C.H. Robinson?**:
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.