Workday Delivery Manager

**What can you expect?**
- With Mercer Digital being part of Mercer you will get to experience the combination of our technical expertise and knowledge of HR best practices which creates better deployments and ongoing process improvement for our clients
- You will make a lasting impact on a fast-growing organization dedicated to excellence
- You’ll be joining a top Workday partner and will partner with Mercer’s team to deliver best in class Workday solutions
- You will have a top-notch team to support you, the best and brightest in the Workday ecosystem reside here at Mercer Digital

**What is in it for you?**

As a part of Mercer, Mercer Digital is bringing the expertise of the world’s largest HR consulting company to the digital space. We offer top-notch benefits:

- Culture of collaboration and valued partnership throughout business
- Competitive pay and benefits package
- Remote work (hybrid)

**We will count on you to**:

- Responsible for the management of the team members delivering Workday implentation support as well as post go-live support.
- Provide proactive and in-time feedback, praise or advice to direct reports and colleagues.
- Provide input to the Delivery Director and the Resource Management Office to facilitate project staffing.
- Focus on each direct report's Onboarding, Performance, Career Planning, PTO, - Training and overall experience within Mercer. Also work with their broader team to identify and enact continuous improvements to the delivery process and employee experience.
- Responsible for leading the PATT (Payroll, Absence, and Time Tracking) Practice Area within the deployment team and ensure quality of delivered work to customers in a post-production support environment as well as Phase 1 projects.
- This is an opportunity to lead a team dedicated to the PATT practice area while still providing the avenue to develop advanced configuration solutions for customers.
- Responsible for the delegation and delivery of all requests submitted by project leads and customers in their designated Practice Area.
- Mentor new hires to be client facing and train them in consulting skills.
- Assist the Deployment Team Director in revenue forecasting and planning.

**We would like you to have**:

- 5 years in the Workday Partner ecosystem, People Management experience required
- Workday certification in at least 2 of the following functional areas: Payroll, Absence, or Time Tracking
- Experienced in Workday Phase 1 Project Implementations
- Experienced in AMS/Post Production Workday Support Capacity

Au sein de notre département** **« Digital Solutions » notre mission est d’accompagner la Transformation et l’Innovation afin de permettre à nos clients de mobiliser leurs talents, d’atteindre des résultats rapides et de construire des organisations agiles appuyées par des technologies modernes.

Spécialisé en Conseil, en Intégration et en Maintenance des solutions Cloud Workday dans les domaines RH, Paie et Finance, Mercer est le 1er spécialiste en France des solutions Workday.

**Qui sommes-nous ?**

Mercer est une entreprise de MarshMcLennan (NYSE : MMC), leader mondial du conseil et de solutions en matière de gestion des risques, de stratégie d’entreprise et de gestion des ressources humaines. Le groupe s’appuie sur 76 000 collaborateurs et présente un chiffre d’affaires de 17 milliards $. Grâce à ses trois autres entités, Marsh, Guy Carpenter et Oliver Wyman, Marsh McLennan aide ses clients à évoluer dans un environnement de plus en plus dynamique et complexe.
- Nous défendons une culture d’entreprise qui valorise et promeut pleinement les multiples origines, héritages et perspectives de nos collègues et clients, indépendamment de leur expression ou identité de genre, de leur état civil ou statut matrimonial, de leur origine ethnique, de leur nationalité, de leur âge, de leurs origines, de leur handicap, de leur orientation sexuelle ou de leurs croyances. Nous sommes fiers de notre culture inclusive grâce à laquelle chacune et chacun peut librement apporter sa contribution et s'épanouir en toute liberté._

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