QA Manager

**Organisational Environment**:
**_Mercury is the European leader in construction solutions._**

We build and manage complex engineering & construction projects for the world’s leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again.

We deliver our clients’ visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection, and Technical Support Services (TSS).

At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential.

**Scope of the Role**:
You will have hands-on experience identifying and addressing quality risks in procedures and controls, evaluating and assessing their effectiveness. You will have a passion for people management and demonstrated ability to build and develop leaders on your team.

As the Quality Manager you are required to lead the delivery of a zero defect/zero rework project. The organisation as a whole will need your leadership in showing what needs to be done in order to deliver this high standard. They will also need guidance and support to deliver the same.

You will need to ensure that all project personnel have been trained to the appropriate level in delivering an exceptionally high-quality project. Our quality goal is “Zero snags at the time where the Installation team announces that a system or part of a system in complete”.

You are required to manage and deliver your department goals in a forward looking and controlled manner.

**Key Responsibilities of the Role**:

- Ensure a safe working environment for all the people under your management and de-liver an incident and injury free project.
- Role model all aspects of working in a safe manner and ensure that all your team do the same.
- Demonstrate understanding and creativity by leading the quality team to develop ap-proaches and solutions to enhance QA coverage and enhance QA impact to the project.
- You will set up and implement all necessary procedures, controls & systems on site.
- Develop quality plans, manuals, documents and systems
- Review specifications to identify all inspections & test requirements and develop Project inspection and test plans
- Training all Project personnel in Contractor’s Project QA/QC plan.
- Work with our Client to ensure that their Quality standards & procedures are successfully submitted, approved & implemented against agreed timelines
- Completion of Audits
- Advise on all QA issues and manage and publish all quality indicators on a weekly basis.
- Attend and co-ordinate weekly meetings with the client, subcontractors & suppliers
- Effectively communicate project QA indicators to all levels of management and project stakeholders, providing insights into recommended areas for improvements to prevent recurring issues.
- Standardise QA reporting & metrics, ensuring that we are focused on the right measures.
- Gather and analyse feedback to provide recommendations for quality improvements.
- Ensure all quality systems are online in an easily accessible location and that everyone that needs to use them knows where to find them.
- Work with package leads to ensure that systems can be tested and handed over ahead of the published schedule needs.
- Performance management of your team members.
- All other duties associated with this role

**Essential Criteria for the Role**:

- Demonstrate a clear understanding of all aspects of the delivery of large, high quality construction projects.
- Strong communication skills.
- Strong Leadership skills with a tested and proven desire to motivate individuals and hold team members accountable for performance.
- Show a track record of delivering on such projects and be able to describe in detail how they lead the team to deliver these results.
- 10+ years relevant experience.
- Hold a primary or master’s degree in QA/QC or an equivalent discipline. Or demonstrable experience.
- Demonstrate a keen understanding of strategic planning as well as tactical execution.
- Experience working as part of a project, cross-functional team and working with all levels.
- Relevant IT experience.

**Mercury is an equal opportunities employer.**

**Environnement organisationnel**:
Mercury est le leader européen des solutions de construction.

Nous construisons et gérons des projets d'ingénierie et de construction complexes pour les plus grandes entreprises mondiales. Nos solutions aident à fournir des technologies et des avancées révolutionna