Technical Manager

JLL supports the Whole You, personally and professionally.

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

JLL supports the Whole You, personally and professionally.

**Role**: Technical Manager - Engineering

**What this job involves**: The role is responsible for the execution of the day-to-day technical requirements in the workplace, ensuring compliance to SOPs, KPIs and SLAs. A key aspect of this role is to work hand in hand with the wider workspace team to deliver a resilient and consistent engineering service that supports the wider team goal of delivering an excellent workplace experience to our client’s colleagues and their guests.

The role will be expected to motivate and inspire a large delivery team, being able to communicate a vision and translate that into operational deliverables. They will also need to be able to communicate with senior stakeholders, using data and analytics to support data driven decision making and informing and updating them on technical issues in a way they can understand.

**What your day-to-day will look like**:
Leadership / Colleague Management/ Team Participation
Be accountable for building and encouraging an environment that supports teamwork, co-operation, service and performance excellence and personal success.
Manage the Workspace Managers and Day Technicians proactively, setting clear objectives, and supporting them to achieve those goals.
Communicating the account vision and purpose and translating it into deliverables and tangible ways to demonstrate their contribution
To provide the coaching/mentoring for their direct reports as well as the wider team (Technicians, Engineers) and guide them to develop their own development plans and to review and to measure their performance regularly

Operationally
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Coordinate, manage and oversee vendors to perform a wide range of workplace-related services
Ensuring an adequate supply of materials and service for the proper operation of the buildings and compliance with sourcing protocols and procedures.
Work with the wider team to identify opportunities to improve technical service delivery across the account to benefit the workplace service experience for all
Strive for Continuous Improvement, to identify and implement service enhancements and adaptations. Pay particular attention to reducing the utility usage, increasing productivity, and delivering efficiencies

**Desired or preferred experience and technical skills**:
HV/LV authorised person AP15 - Refresher training can be provided

**Current Edition IEE**: Wiring and Installation Regulations or equivalent Mechanical engineering qualification
HNC & HND in an engineering discipline
Confined Authorised person - Refresher training can be provided
Mechanical Pressure authorised person - Refresher training can be provided
IOSH & NEBOSH

**Required Skills and Experience**:
Strong qualifications in electrical/mechanical discipline
Has worked within a Critical Engineering Facility
Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system

**Location**: Paris
Primarily a site based role, 5 days a week with some flexibility to work from home
Be able to attend out of hours when required to assist the team in out of hours works
Located on site at the clients offices

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture