Strategic Account Manager, French Speaker
il y a 1 jour
At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make.
As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment.
Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting.
**Why Choose Corsearch?**
- ** Innovative Solutions**: We combine cutting-edge technology with expert judgment to deliver market-leading services in trademark clearance, brand protection, and anti-counterfeiting.
- **Global Impact**: Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work has a meaningful impact on businesses and consumers alike.
- **Collaborative Culture**: With a team of over 1,900 professionals across multiple global offices, you'll be joining an inclusive environment where diverse perspectives thrive.
- **Mission-Driven Purpose**: Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world.
**The Role**
At Corsearch, our **top-tier client relationships are paramount**. We're seeking an exceptional and highly experienced **Strategic Account Manager** to manage and grow our most critical, Tier 1 customer accounts. This pivotal role requires a proactive, strategic thinker with a deep passion for Corsearch, our innovative products and services, and most importantly, an unwavering commitment to the success of our key clients.
You will operate in a flexible work environment with the ability to work remotely, while also having the opportunity to travel frequently for high-impact client meetings, industry events, and to join influential committees. This role demands a commitment to advocating for brand owners, and the legal firms supporting them, and a keen understanding of emerging industry trends that could significantly impact your clients' intellectual property strategies.
**Responsibilities and Duties**
- **Own the strategic commercial relationship** for a select book of approximately **10-15 Tier 1 enterprise customers**, with an acute focus on **maximizing retention and accelerating revenue growth**.
- Serve as the **primary strategic point of contact and trusted advisor** for your assigned Tier 1 accounts, driving towards aggressive gross renewal, upsell, and cross-sell targets.
- **Cultivate and sustain executive-level relationships** with key stakeholders within your portfolio, including C-suite executives, legal counsel, and procurement leaders.
- **Develop and execute comprehensive account plans** for each Tier 1 client, outlining strategies for long-term partnership, value realization, and expansion.
- Achieve and **exceed assigned revenue targets** by collaborating strategically with internal partners (e.g., product, legal, marketing, professional services) to ensure optimal customer usage, satisfaction, and deep integration of Corsearch solutions.
- **Proactively identify and mitigate risks** within your Tier 1 accounts, developing and implementing detailed risk mitigation plans with clear actions and accountability.
- **Lead complex contract negotiations** and manage the full annual customer contract and renewal lifecycle, ensuring maximum annual recurring revenue (ARR) and favorable terms.
- **Drive significant annual price increases** through effective value articulation and strategic negotiation.
- **Identify, develop, negotiate, and convert substantial new upsell and cross-sell opportunities** by understanding client strategic initiatives and pain points.
- Conduct regular, in-depth **Executive Business Reviews (EBRs)**, presenting strategic insights, value delivered, and future roadmap alignment.
- Deeply understand each Tier 1 customer’s fiscal year, budget cycles, long-term strategic objectives, and their complex contract and procurement processes.
- Provide accurate and insightful weekly, monthly, and quarterly revenue forecasts for your strategic accounts.
- **Collaborate closely with the sales leadership and other commercial team members** to identify and capitalize on enterprise-wide opportunities within your Tier 1 account base.
- Stay comprehensively informed about all major product updates, new features, and industry developments, effectively articulating their strategic value proposition to your clients.
- Clearly and concisely communicate the progress of strategic initiatives and campaigns to both internal executive stakeholders and external client leadership.
**Essential**
- **Minimum of 7+ years of progressive experience** in B2B Strategic Account Management or Enterprise Sales, with direct commercial responsibility for large-scale renewals and significant growth within a named account portfolio.
- Fluent in **French and English**:
- **Demonstrated expertise in Intellectual Property (IP) or Trade
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