IT Desktop Engineer

il y a 2 jours

Lyon, France Enphase Energy Temps plein

Our mission at Enphase Energy is to advance a sustainable future for all.

Enphase Energy is one of the fastest-growing inverter companies in the world. By combining the power of solar energy and the proven advantages of communications technology, Enphase Energy makes solar power systems productive, reliable, smart and safe - increasing the energy harvest of solar panels by up to 25 percent. Our microinverter system is profoundly changing the way solar systems function, and as a result, changing the solar industry itself.

Like our customers, our innovative teams are also worldwide, making Enphase Energy a truly global company. We are one of the fastest-growing and most dynamic energy companies in the world. Nimble and acutely focused on developing ground-breaking solar energy management technology, each of our teams has a shared goal of creating a carbon-free future.

**Do you want to help change the world? Learn more about the role**:
This position will be based in our office in France, and will be responsible for overseeing activities related to the desktop support and related activities, and supporting IT network and security areas working with global teams. This position will report to Europe Supervisor based in Netherlands.

**What you will be doing**:

- Handle daily technical support activities on desktop support, data network and server management
- Identify and escalate priority issues per Client specifications
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Provide system administration related to user account setup, password changes, authentication and troubleshooting
- Configure and troubleshoot issues with LAN(routing and switching) and wireless
- Collaborate with network architects on network optimization
- Installing and upgrading operating systems and computer software
- Installing and maintaining hardware computers and peripherals
- Develop and manage effective professional working relationships with contractor personnel, co-workers and clients

**Who you are and what you bring**:

- A minimum of 2 years of experience in desktop support at a multinational organization.
- Bachelor’s degree or equivalent work experience
- Fluent French (C1 level) and professional-level English (B2 level) languages are essential for the role, any additional languages such as German will be an advantage
- Excellent verbal & written communication skills
- Very process-focused, highly organized and comfortable in a fast-paced, results-driven environment
- Based in or near Lyon, France.

We are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next-generation energy technologies. Our work environment is fast-paced, fun, and full of exciting new projects.

At Enphase we are also committed to diversity and inclusion. Developing cutting-edge technology requires a workforce as diverse as the populations we wish to serve. We are a values-driven company that puts people and their power at the centre of our shared energy future.

If you care about our planet and are passionate about creating a more sustainable future, this is the perfect time to join Enphase.

**All CVs must be submitted in English.

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