Lead Support Front Risk Murex
il y a 2 semaines
**Global context**
Capco is a global business and technology consultancy dedicated solely to the financial services industry with more than 7000 consultants across 33 offices in Europe, North America and Asia.
Capco is delivering IT services for its French clients around Credit Derivative, fix income, Repo and Secure Funding, platforms on both Change The Bank and Run The Bank activities.
As a Leas support front risk, you will be part of a team comprising Apex business analysts, developers and functional and technical support experts, covering full value chain (Front, Risk, post trade)
**Global opportunities**
Our Bank client’s platform is using Murex V3 solution for its Front Office fix income and credit derivative activity and Murex V2 for Credit Derivative Back Office. The trading is ensured 24/24 from Asia to US, with teams deployed in Tokyo, Hong-Kong, Singapore, London, Paris, New-York and Bangalore.
Murex is the key element to ensure real-time control of PnL and sensitivities, produce EOD Risk indicators, feed the Back-office systems, and generate confirmations, accounting and regulatory reporting on credit derivatives perimeter. As part of the team maintaining this central piece of IT architecture, you will deal with a scope particularly wide and rich in terms of functional coverage, Murex modules implemented and interlocutors you will have to interact with.
Your main task will be to keep the day-to-day operations of a business running smoothly by resolving incidents, answering requests / queries from traders and other system users as well as driving the continuous improvement initiatives with aim to improve platform’s stability and quality.
**Responsibilities**:
- Assist end users in their daily activities (in particular Front Office and Risk) and ensure continuous communication with them.
- Incident Management and problem resolution
- Lead a worldwide team of 10 persons
- Perform regular checks on production and ensure maintenance operations
- Work with developers to deliver solutions to Production problems and deliver new features to business.
- Ensure efficient communication and cooperation with local support teams in London, NY, HK.
- Deliver product training to end users
**Expected experience and knowledge**:
- At least 10 years of relevant experience as a functional or technical support team member in Capital Markets.
- Excellent understanding of capital markets activities, financial products, in particular Repos and Secure Funding
- Excellent understanding of PnL and Risk indicators
- Experience on Murex MX.III software and experience on similar projects
- Knowledge of financial package solution.
- Excellent communication and interpersonal skills. Client-oriented mindset is a must have.
- Stakeholder management skills (contact with business and IT stakeholders).
- Strong sense of cross group collaborative work and team spirit.
- High reactivity and results-oriented.
- ITIL certification is a +.
- Fluent in English. Fluent in French is a plus
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