Mail Room Clerk

**Duties**:
(35%) Mail Administration and Customer Service. - Ensuring the efficient flow of mail to customers, and high levels of customer service.

(25%) Official Mail handling - Maintaining the integrity and safety of the mail that arrives at post.

(15%) Recordkeeping - Keeping proper ledgers of mail receipt and delivery to ensure all items are accounted for and properly billed - Performs standard procedures to process unclassified diplomatic pouch, dispatch and receive diplomatic pouches to/from the Department of State and any and other foreign postal agencies.

(15%) Airport/Freight Forwarder Logistics - Liaising with our contacts in the mail handling process to positively influence the flow of Embassy/Consulate pouch material and DPO mail - Interfaces with mid-level Airport Security services, ground handlers and customs officials to efficiently and securely get our pouch out of the airport and into the Embassy/Consulate.

(10%) Other Administrative Duties.

**Qualifications and Evaluations**:

- Requirements:
**WORK EXPERIENCE**:One year of experience in customer care, office assistance, or clerical work.

**KNOWLEDGE**:Knowledge of standard office practices and host country post regulations and procedures; knowledge of local post offices, airport, and train facilities, as well as a local courier system; good understanding of Mission’s organization, function, personnel, and practices of the agencies to which mail service is provided.
- Education Requirements:
Completion of high school or local equivalent.
- Evaluations:
**LANGUAGES (THESE WILL BE TESTED)**:
English: Good working Knowledge
- speaking/reading/writing is required.

French: Good working Knowledge
- speaking/reading/writing is required.

**SKILLS AND ABILITIES**:
**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
**SALARY**: the **annual gross salary includes**: the profit-sharing allowance, the vacation allowance, the bonus allowance and the “Comité d’Entreprise” allowance.

**MEAL TICKETS**: Meal tickets have a face value of EUR 8.25/day. 60% of the daily amount is paid by the U.S. Government. An employee contribution of EUR 3.30 per ticket will be deducted in payroll. The number of meal tickets is limited to 202 workdays per year.

**TRANSPORTATION**:Employees are eligible for a reimbursement of 50% of the cost of public transportation passes purchased for commuting purposes.

**HOLIDAYS**: The U.S. Missions in France observe eleven U.S. holidays per year and up to ten French holidays.

**For EFMs**, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.