Network Operations Engineer

We are looking for a **Network Operations Engineer** who will be in charge of **EWAN (EGNOS Wide Area Network) technical expertise**. For these activities, we are looking for someone with at least **3 years’ experience**in the management of a Wide Area Network (international preferably), with a **very good level of English** (minimum B2).

**Your main responsibilities/activities will be**:
**The performance and anomalies analysis related to the network subsystem**:

- Detect and analyse, on a daily basis abnormal events (ex: network interruptions) on the EWAN subsystems and provide the associated support; raise and follow the incidents to the Telecom provider,
- Participate to the weekly meetings where incidents are discussed with the Telecom provider,
- Provide support for the follow-up of the KPI required (contract obligations); participate to the monthly contractual meeting with the Telecom provider,
- Deliver the network events synthesis for the monthly reports required by the customer, namely the System Performance Report,
- Analyse the anomalies detected on the EWAN subsystem or on other subsystems where network issues are suspected; follow-up their correction in line with the anomaly process.

**Support Operations**:

- Support the Operations team for the scheduling of network maintenances; participate to the weekly JOS (“Joint Operations Schedule”) reviews. Interface with the Telecom provider to ensure the proper implementation of the decisions taken,
- Support the Operations team for the maintenance of EWAN operational procedures (updates analysis, execution and validations of updates),
- Provide guidance to the MCC Operators and the Hosting Entities in case of problems when executing operational procedures.

**Manage some of the network obsolescence projects**:

- For some network obsolescence topics, ensure the project management from its definition until its implementation,
- Produce the Design Definition and Validation Plan associated to the network modification; schedule and lead all the meetings of the project; define with the Telecom Operator the deliverables needed,
- Coordinate the project with the different ESSP teams impacted by the network modification

**Maintain the tools used for the daily analysis of EWAN performances**:

- Raise the anomalies observed on the tools used for the daily performance analysis,
- Propose evolutions in view of improving the EWAN performance analysis follow-up.

**PROFILE**:

- General knowledge of each layer of the OSI model (Open Systems Interconnection)
- Good knowledge of the following protocols: Ethernet, MPLS, SDH, TCP, UDP, SNMP, FTP
- Good knowledge of satellite communications systems
- Knowledge of Switch/Routers/Firewalls Cisco CLI environment (Command Line Interface)
- Programming languages: Python, Shell
- Network tools: Wireshark, HP OpenView
- Initiative and synthesis spirit
- Capability to assume responsibilities
- Team player spirit
- Skills in Microsoft software suites (MSOffice, MSProject, etc.)
- High English level (B2) - CEFR
- Grafana and InfluxDB knowledge would be appreciated

**JOB SPECIFICATIONS**:

- Engineering degree in Telecom or equivalent
- Available for **punctual travels** mainly in Europe
- Subject to constraints of minimum presence during normal vacation periods (July/August, Christmas, February, Easter).
- Subject to on-call duty during weekends and bank holidays (nights not concerned)

**HUMAN RESOURCES**

**Recruitment process**:

- **1st interview** is held by the direct manager of the position you applied for (technical interview)
- **2nd interview** is held by HR Unit

**Remuneration package**:

- **Variables**: bonuses based on objectives
- Profit-sharing
- **Teleworking**: up to 2 days/week
- **Tickets Restaurant (card)**:

- **Family Health Insurance**:

- **Sustainable Mobility Package**: Home/Office travels reimbursement if car shring or bicycling
- Reimbursement of **75% of public transport** subscription

**Job Types**: Full-time, Permanent
Status: Cadre

**Education**:

- Master's (required)

**Experience**:

- the management of a Wide Area Network: 3 years (required)

**Language**:

- English (required)

Work Location: Hybrid remote in 31400 Toulouse