Sales Administration Assistant

**Brief info about Vinted**:
Vinted Marketplace is Europe's largest online international C2C marketplace, dedicated to second-hand fashion. We enable people to buy and sell second-hand clothes and lifestyle products from each other, helping give those items a second or even third life. Our growing member base is made up of more than 80 million people and currently spans 18 markets across Europe and North America.

Vinted Go** **is a new brand and company from Vinted, Europe's largest online international C2C marketplace for second-hand fashion. At Vinted Go, we're focused on developing products and solutions, for a more streamlined shipping and delivery service across Europe. We have connected more than 40 carriers and 200,000 PUDO points in Europe to support the delivery of millions of parcels per year.

The Vinted Group, composed of Vinted Marketplace and Vinted Go, employs over 1,500 people in Vilnius, Berlin, Hamburg, Prague, Amsterdam, and Kaunas. We all share a work culture that's based on co-creating, taking ownership, aiming high, caring, and growing.

If successful, you'll become an integral part of one of the fastest-growing teams within Vinted and contribute to the network expansion of the Vinted Locker and Vinted Shop networks.

The Sales Administration Assistant will be responsible for providing administrative support to our sales team, ensuring smooth sales operations, and maintaining accurate sales records. This is a critical role that requires excellent organizational skills, strong attention to detail, and the ability to work in a fast-paced environment.

**In this position, you'll**:

- Provide administrative support to the sales team, including managing sales orders, sales contracts, deployment schedules and preparing sales reports.
- Assist in the preparation of sales proposals, contracts, and presentations.
- Handle customer inquiries and provide excellent customer service, ensuring prompt and accurate responses.
- Maintain accurate and up-to-date sales records, including sales reports, customer databases, and sales general sales information in our CRM.
- Collaborate with other departments, including marketing and finance, to ensure smooth sales operations.
- Assist in the coordination of sales events, trade shows, and other marketing initiatives.
- Identify and implement process improvements to increase efficiency and accuracy of sales administration tasks.

**About you**:

- First experience (1-2 years) in sales administration, customer service, or related field
- Fluent in French and English
- Excellent organisational skills and strong attention to detail.
- Strong written and verbal communication skills.
- Proficient in Google Suite, Slack and experience working with customer relationship management (CRM) software (Hubspot)
- Ability to work in a fast-paced, start-up environment and manage multiple tasks simultaneously.
- Ability to work independently as well as collaboratively with team members.

**Work perks**:

- Opportunity to join our share options programme
- Learning budget (10% from net yearly salary)
- 25 working days of holiday
- Mental and emotional health support from Mindletic
- Remote workout classes
- A personal budget for shopping on Vinted
- ClassPass (Gym Membership subsidy)
- Lunch vouchers
- Work anywhere in the EU for 90 days out of the year
- Home office support (IT workstation equipment provided and a personal budget for home workplace furniture)

We've adopted a hybrid workplace model and encourage working from the office two days per week. It's up to you and your team to decide on the exact days you'll spend working together at the office.

If this sounds interesting - you may well be just who we need