Director of Revenue

il y a 4 jours


Cabourg, France Le grand Hôtel Cabourg MGallery Temps plein

**Director of revenue & Financial Controller** A fantastic opportunity has arisen for a Director of Revenue & Financial Controller to be part of Le Grand Hotel MGallery Cabourg team. The Grand Hotel Cabourg enchants with its timeless charm, immortalized by Marcel Proust who loved to stay there. The 71 spacious rooms overlook the sea or the flower-filled gardens. But it is also... - A gourmet restaurant "Le Balbec," facing the promenade, offering refined Norman cuisine and memorable afternoon teas. - A Belle Époque Bar, where you can enjoy excellent cocktails and delicious culinary delights. - A dedicated and professional Room Service to perfect our guests' memorable stay. - A Promenade restaurant with a sea view, bathed in the sunset (summer season). - A Beach restaurant, with feet directly in the sand, imbued with the gentle sea air (summer season). - Seminar and banquet spaces that can accommodate over 200 guests. - A "Wellness" spa with massage cabins and sauna. Reporting to the General Manager, the Director of Revenue & Financial Controller is responsible for determining strategic goals and tactical efforts, which drive revenue to the entire hotel. You are responsible of margins protection, monitoring and analyzing expenses and processes. You are part of the executive committee and bring your expertise to support the executive department and all operational departments in their choices, decisions and their search for quality and results. - WHAT YOU WILL BE DOING_ You missions will be equally split between revenue management and Financial Control: **Revenue Management**: The Director of Revenue & Financial Controller is then responsible of ensuring that inventory, pricing and distribution strategy are developed to support the overall revenue goals of the hotel, in accordance with the brand's recommendations. - Play an active role in the Strategic Planning, Marketing Plan and budgeting processes, challenging the strategy with the General Manager & Sales and Marketing Manager - Responsible of ensuring that inventory, pricing and distribution strategy are developed to support the overall revenue goals of the hotel, in accordance with the brand's recommendations. - Maintain and develop E-distribution strategy following SEO, SEA and content optimization recommendations - Generate daily pick up files and analyze booking trends, yield the different levers. - Prepare the annual budget (top and bottom lines) for approval and track achievement, across all revenue streams: rooms, F&B, MICE, Spa & other ancillaries - Generate forecasts - Monitor transient and group booking pace to determine pricing and availability controls for all reservation distributions sources - Monitor key indicators of hotel performance. Chairing and preparing analysis & materials for the weekly Revenue Strategy Meetings - Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace. - Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting. - Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies). Keep current with industry changes and how it may impact demand - Establish the menu engineering - Develop partnership to diversify the market targets - Ensure the reservations team follows the market targets - Check the RM apprentice & the reservations team plannings - Works with - Sales and Marketing Manager to encourage strategic selection of the right piece of business, determine effective and engaging offers. - Reservations and Front Desk to ensure the highest level of guests service is maintained while maximizing profit. Provides training on upselling and negotiating techniques. - Revenue Culture: Liaise with all teams to ensure revenue management principles are understood and followed. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan. - Maintains and improves rate standards, policies and procedures - Leading the Revenue and Reservations team. - YOUR EXPERIENCE AND SKILLS INCLUDE:_ - Analytical approach to problem solving, Strong business acumen, Strong numerical reasoning - Team leader, with the ability to inspire those you will be leading. Ability to work cohesively as part of a team - Demonstrate strong communication skills both verbally and in writing. - Composed and confident in dealing with luxury clientele - Strong knowledge of Revenue related systems - Property Management system (ideally OPERA) and Office - EzRMS or IDeaS Revenue Management Software - Channel Management system, Central Reservations system and GDS. - Be familiar with the latest digital platforms to maximize revenues - Be a fluent English speaker **Financial Controller**: - Act as the g