Payment Analyst
il y a 7 jours
**About the role \uD83D\uDDA5**
We are looking for a Payment Analyst as part of the finance team and reporting to the Head of Payments, you will manage and support the global accounting organisation at Vestiaire Collective.
This is a full-time, permanent role based out of our Paris office.
**What you will do \uD83D\uDC5C**:
- ** You will run daily Operations Activity**:
- Be the first point of contact regarding payment operation topics
- following up on any payment issue via our ticketing tool, Zendesk.
- You will also communicate with our payment partners and internal stakeholders.
- You will process customer refunds
- You will work closely with our product and tech teams
- with processing of incidents
- You will run weekly Manual Payout Reporting
- You will act as a Bug reporter upon analysing some trends in the ticketing and order validation systems
- You will also handle ad-hoc tasks such as mass refunds, manual checks and other business based requirements.
**Who you are ️**:
- Ideally you have a relevant experience in the field of payment
- You have advanced knowledge in Microsoft Excel.
- You have experience in working in a dynamic and fast-paced environment
- You are data driven, analytical, result-oriented and you focus on solutions rather than problems and troubleshooting skills
- A team player, you display integrity, humility and responsibility, with excellent interpersonal skills
- Ability to empathise and collaborate with stakeholders across functions and at all levels of experience
- You speak and write fluently in English, French would be a plus.
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