Sales Admin Europe and Office Admin

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
- Group/DivisionSPTS wafer processing solutions include market-leading silicon etch, dielectric etch, dry-release etch, PVD, PECVD and molecular vapor deposition (MVD®), available with a range of wafer-handling options applicable to R&D, pilot production, or volume production environments. SPTS is headquartered and has its main manufacturing facility in Newport, UK, with additional manufacturing in Allentown, Pennsylvania. SPTS operates across 19 countries in Europe, North America and Asia-Pacific, and offers comprehensive service and spare parts support through a worldwide network of service centers and qualified local agents.

Job Description

Based in Europe to primarily support our European team and customers, the employee will be part of an international team in which we work together to insure business support continuity globally.

The Sales Europe and Office Admin provides administrative and clerical support to relieve department managers or staff of administrative details while ensuring process compliance. The Sales Europe and Office Admin manages and coordinates orders, prepares quotations, monitors deliveries, coordinates activities with customers and the various internal departments, keeps the customer databases up to date, manages sales-related documentation and is responsible for the office management’s tasks. His or her essential missions are:
Office management (Front desk)
- Respond to questions from the various persons from inside and outside the business who present themselves at reception.
- Place orders for food products, office supplies and other products; check inventories.
- Send mails.
- Receive mails and parcels and distribute them among the various departments.
- Enter requests for validation of costs for specific and general requests for the office and verifying acceptance.
- Order lunches for team meeting, can help the HR admin with team events organization.
- Can participate in various projects relating to office layout or enhancement of living spaces.
- Follow-up of commercial invoices for customs.
- Management of meeting rooms.

Sales Admin
- Pre-Sales Activities: creating quotation and prepare product information for the equipment specifications.
- Initiate the order process in the ERP system upon receipt of the PO.
- Post equipment specifications and legal agreements (NDA, VPA etc).
- Ensure the compliance of equipment configuration.
- Planning the shipping and/or receiving date, in agreement with the customer and the product divisions planning team.
- Adjust orders depending on new customer requirements or newly available technologies as the case may be.
- Coordinate and plan dispatch of the equipment once it has been tested and found to conform.
- Oversee compliance with regulations at each administrative stage relating to the dispatch and/or delivery of the equipment.
- Establish the administrative folder (CE certificates, shipping invoices, packing list ).
- Issue and send invoice and follow up.
- Create and update the order planning report, all reports on order forecasts, management of deviations and forecasted dispatches of equipment.
- Calculate and verify the final amount of orders at the end of each quarter.

Minimum Qualifications

Commercial Apprenticeship or Bachelors Degree
- Ability to run multiple projects with a high level of accuracy in a fast-paced environment with frequent interruptions.
- Ability to assemble and analyze customer data and provide reports utilizing a proficiency in SAP/CRM and Excel.
- Ability to collaborate with a diverse group of managers, service engineers, sales and other admins.
- Excellent interpersonal skills
- Friendly, outgoing and a positive attitude
- Willingness to tackle new tasks.
- Ability to multitask and prioritize.
- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs o