Field Application Engineer

The EFI Automotive Group is a recognized Tier 1 supplier of electronic and electromagnetic systems to the world’s leading carmakers. EFI Automotive is anticipating technological breakthroughs by developing more local intelligence to better meet drivers’ expectations and automakers’ needs. Moving from a component-based approach to a system and instrumentation-based approach, EFI Automotive has structured its offer around intelligent localized systems.

**MAIN PURPOSE**:

- Promote EFI’s technologies and product portfolio, defend existing projects and look for new opportunities.
- Prepare with the support of EFI’s technical team the most appropriate technical answer to the customers.
- Work closely with Business development department to build and propose the adequate EFI account strategy.
- Work closely with the Global Account Manager / Key Account Manager (GAM / KAM) to secure new business and achieve the turnover objectives for the Group.

**MAIN RESPONSABILITIES**:
Secure new business to reach turnover objectives**:

- WORK CLOSELY WITH GAM/KAM:

- TO FILL THE RFQ PIPE FROM CUSTOMERS.
- TO CONVINCE CUSTOMERS THAT EFI IS AN EXPERT PARTNER FOR DEVELOPING NEW SOLUTIONS
- TO BUILD A STRATEGY TO WIN MORE BUSINESS.

Manage the relationship with current and potential EFI’s Key Customers:

- CREATE A NETWORK ON CUSTOMER’S SIDE WITH ADVANCED RESEARCH DEPARTMENT, DEVELOPMENT CENTER AND PROJECT TEAM.
- PRESENT TO CUSTOMERS EFI’S NEW TECHNOLOGIES/PRODUCTS/VIEWS/APPROACHES/SOLUTIONS.
- SUPPORT AND PARTICIPATE IN REGULAR TECHNICAL DAYS AT CUSTOMERS AND AT EXHIBITIONS.

Identify opportunities at customers and promote EFI’s products / technologies:

- IDENTIFY OPPORTUNITIES FOR DEVELOPING NEW PROJECTS AT CUSTOMERS WITH THE SUPPORT OF THE MARKETING DEPARTMENT.
- IDENTIFY THE NEEDS FOR NEW PRODUCTS AND NEW FUNCTIONS WITH THE CUSTOMER.

Voice of the Customer within EFI:

- PROVIDE TO BUSINESS DEVELOPMENT TEAM AND TECHNICAL TEAM INFORMATION RELATED TO CUSTOMER APPLICATIONS.
- BE IN CONNECTION WITH EFI’S SUBSIDIARIES TO SUPPORT THE GROUP WORLDWIDE.

Manage the Customer’s technical questions and requests:

- ANSWER ALL TECHNICAL QUESTIONS FROM CUSTOMERS FOR ADVANCED PROJECT: RFI AND RFQ.
- WORK WITH EFI TECHNICAL TEAM (ELECTRONIC ENGINEER, CAD ENGINEER, LABORATORY AND PROTOTYPE TEAM) TO PREPARE THE MOST APPROPRIATE TECHNICAL ANSWER TO THE CUSTOMER.
- CO-ORDINATE IDENTIFIED ACTIONS WITH BOTH TECHNICAL AND COMMERCIAL TEAMS AT EFI’S SUBSIDIARIES.

Manage the RFI/RFQ Process

**Profile/Experience/Training**
- GOOD ENGINEER WITH YEARS OF EXPERIENCE
- MECHANICAL AND/OR ELECTRONIC GENERAL TRAINING

**Skills** : Excellent capacity to listen and dialog
**Competencies required **: Fluent english
**To be filled** : ASAP
**Location** : Beynost (20 min from Lyon)
CDI full time

**Job Type**: Permanent