Department Manager

As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department.

**Drive Omnichannel Performance and Growth**
- Develop a Winning Strategy: Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond).
- Build Customer Loyalty: Provide exceptional customer experiences at every touchpoint to foster long-term relationships and encourage repeat business.
- Optimise Retail Spaces: Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions.
- Champion Safety and Circularity: Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices.
- Achieve Performance Targets: Set, monitor, and achieve commercial objectives and profitability targets across all sales channels.
- Build a High-Performing Team: Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets.

**Lead and develop a high-performing team**
- Foster a Positive Work Environment: Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated.
- Empower Teammates: Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback.
- Drive Customer Excellence: Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals.
- Ensure a Fair and Inclusive Workplace: Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members.
- Plan for Future Success: Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes.

**Oversee Daily Store Operations Performance**
- Maintain Store Security: Ensure a safe and secure environment for both customers and teammates by implementing and upholding security measures.
- Optimise Team Availability: Manage team schedules and resources to effectively meet customer demands and provide exceptional service throughout the day.
- Ensure Product Availability: Manage inventory levels, coordinate supply chain operations, and ensure seamless product availability to meet customer needs.

**THE PROFILE**:
**We're seeking a passionate and driven leader who embodies our values and is excited to inspire their team to achieve outstanding results. You**:

- Are passionate about sports and dedicated to fostering a thriving team environment. You prioritise tasks effectively, are organised, and excel at collaboration and knowledge sharing. You actively listen, communicate persuasively, adapt to challenges, and demonstrate efficiency and emotional intelligence.
- Are dedicated to providing exceptional customer experiences and building strong relationships with the community.
- Possess strong analytical and problem-solving skills, enabling you to develop and implement effective strategies to drive business growth and achieve key performance indicators.
- Communicate clearly and persuasively, actively listen to understand diverse perspectives, and provide constructive feedback to foster growth and development.

Key Skills and Abilities:

- Planning & Forecasting: Develop and implement action plans to ensure your team is prepared for key periods throughout the year, promoting relevant products and services to meet customer needs.
- Performance Management: Manage the performance of your department, including layout optimisation, product promotion, and stock availability, to maximise sales and profitability.
- Sales Force Management: Lead and motivate your team to achieve sales targets and develop business opportunities.
- Stock Management: Ensure stock reliability, optimise stock performance, and maintain profitability through effective inventory management practices.
- Commercial Strategy: Analyse market trends, define target audiences, and develop and implement commercial strategies to achieve business objectives.
- Product Range Selection: Curate a product range that meets the needs of your customers and aligns with seasonal demands.
- Financial Management: Understand and manage the department's profit and loss statement (P&L), ensuring economic viability and profitability.
- Activity Management: Lead and debrief team activities, implement action plans, and monitor progress towards objectives.
- Circular Economy Promotion: Promote and encoura