Senior Credit Control Operations

Wakam is a European B2B2C insurer that designs white label general insurance (GI) products for its partners (e-retailers, brokers and fintechs/insurtechs,...). Our insurance solutions are embedded within the products or services offered to the end-customer.

Wakam operate in 32 countries across Europe with most of the revenues generated outside of France. Most of our products are delivered through API and hosts white label insurance solutions via our Play&Plug platform.
- **Our culture? Free to impact.**_

A culture where everything is possible, where all ideas are taken into consideration, where everyone has an impact Hungry for freedom? Thirsty for autonomy? If you are adventurous, then the Wakam adventure might be made for you

In the context of Wakam's hyper growth, our ambition is to build a robust organization to meet our needs in the UK. The challenge is great, the playing field is vast, and the prospects for long-term development are open

**Main Tasks & Responsibilities**

The Senior Credit Control Operations will work collaboratively with internal departments and external partners to maintain strong financial relationships.

**1. Credit Management and Invoicing and Statement Reconciliation**:

- Assess credit risk for new and existing partners, utilizing financial data and credit reports.
- Establish and monitor credit limits in accordance with company policies.
- Reconcile client statements and resolve any discrepancies in a timely manner.

**2. Collection Activities and Account Receivable Monitoring**:

- Implement proactive and strategic collection efforts to ensure timely payment of outstanding balances.
- Communicate effectively with partners to address payment issues and negotiate repayment plans when necessary.
- Monitor accounts receivable aging and take appropriate actions to minimize overdue payments.

**3. Reporting**:

- Prepare regular reports on the status of accounts receivable, bad debt exposure, and collection activities.
- Provide management with insights and recommendations for improving credit control processes.

**4. Customer Relationship Management**:

- Build and maintain strong relationships with partners and internal stakeholders (Underwriting and Claims teams).

**5. Credit Policy Compliance**:

- Ensure compliance with company credit policies and procedures.
- Recommend updates to credit policies based on industry trends and company needs.

**6. Legal Actions and Debt Recovery**:

- Initiate legal actions and coordinate debt recovery efforts when necessary.
- Liaise with external agencies and legal counsel to expedite the resolution of delinquent accounts.

**Profile requirements**
- Bachelor’s degree in Accounting, with at least 5 years experience on credit control experience or similar role (Accounts Payable, Accounts Receivable)
- Excellent negotiation and communication skills.
- Proficient in the use of financial software and Microsoft Excel.
- Knowledge of relevant legal and regulatory requirements.

**Recruitment process**:

- Interview with the Lead recruiter - 30/45 min
- Interview with the Accounting Manager and the Head of Accounting and Tax - 1 hour
- HR interview with the Head of Talent - 30 min
- **Positive energy, agility, and team spirit are essential to support Wakam in its hyper-growth**_
- You have the Wakam mindset? Join us_

**More about us**

**Our culture? **_**Free to impact**_. A culture where everything is possible, where all ideas are taken into consideration, where everyone has an impact on the transformation of insurance Hungry for freedom? Thirsty for autonomy? If you are adventurous and like challenges, then the Wakam adventure might be made for youDiscover -on our website
- who we really are with the 11 cultural markersthat so well describe us

What we are looking for
Mindset compatibility with our ‘Free to Impact’ culture:Think big
Biased for action
Curious and eager to learn
Can say no and find solutions
Aims for the moon (but please don’t stick on the moon)
And above all: have fun working together

Good to know
Wakam is not based on a hierarchy but on a methodology where everyone finds his role and knows his objectives.
With a flat hierarchical system and a highly collaborative operating model, Wakam is an extremely agile and transparent company.
Every last Friday of the month, it's Free.day at Wakam, a day without meetings to take a step aside and dedicate ourselves to skills sponsorship or other activities (because we are curious, I remind you).
Full-remote is a reality at Wakam (there is even one Wakamee who works from his sailing boat ⛵)
Last but not least : we are nice and we have fun (you'll find out by yourself)

**Job Types**: Permanent, Full-time

Application Question(s):

- How many years of experience do you have on a similar role ? *

Work Location: In person