Campus Office Manager, Paris

Le Wagon is a global leader in immersive tech training. Our mission is to train people from all backgrounds in coding, data and product skills, give them the best learning experience of their life, and help them accelerate in their career. We also help companies become more data-driven by leveraging their data and unlocking their employees’ potential through corporate training.

Founded in Paris in 2013, Le Wagon now has campuses in +40 cities across 25 countries, including global tech hubs such as Berlin, London, Lisbon, Amsterdam, Singapore, and São Paulo. Most importantly, Le Wagon is a community of 30,000+ graduates from all walks of life, including career changers, digital nomads and many entrepreneurs - who've created 220+ tech startups and raised $1B+ and counting

In order to realize our ambitions and support our operations, we are looking for an **Office Manager** to join our growing team in Paris.
As Office Manager, your goal is to ensure smooth daily operations across Le Wagon’s three Paris campuses by fostering an efficient, welcoming, and well-equipped environment for students, teachers, and team members.

If this interests you, please don't hesitate to apply

**Your Mission**:
**Campus Operations & Facilities**:

- Ensure the daily smooth running of our 3 Paris campuses: access, supplies, cleanliness, equipment, and comfort.
- Manage relationships with external providers (cleaning, maintenance, security, internet, printers, etc.) and building managers.
- Monitor inventories and supplies (stationery, tech gear, snacks) and handle related purchases, payments, and budget tracking with the Finance team.
- Guarantee that classrooms, common areas, and workspaces are functional, well-equipped, and a welcoming experience

**Internal Support & Cross-Team Coordination**:

- Be the go-to contact for all campus teams (teaching, admissions, marketing, tech, etc.) for daily operational needs.
- Prioritize, channel, and follow up on internal requests to ensure smooth collaboration and clarity.
- Identify pain points and proactively suggest improvements or automation for internal logistics.
- Keep all local documentation (Notion, Drive, etc.) clear, updated, and accessible.

**Team Experience & Workplace Culture**:

- Support the day-to-day needs of onsite staff: workspace requests, IT and tech equipment, deliveries.
- Help onboard new employees and freelancers (badges, welcome kits, desk setup).
- Foster a vibrant office culture by organizing small internal events, team lunches, and celebrations.
- Collaborate with HR & Ops to maintain an engaging and inclusive work environment.
- May supervise interns or freelancers helping with daily logistics.

**Learning Experience Support**:

- Assist teachers with classroom logistics (setup, signage, adapters, etc.).
- Ensure key student events (kick-off, demo day, graduation) run smoothly from an operational standpoint.
- Welcome students and guest speakers, helping them navigate the campus with ease.

**Health & Safety**:

- Ensure compliance with health, safety, and emergency protocols across all campuses.
- Coordinate with relevant stakeholders to maintain a safe, secure, and compliant environment.

**Your KPIs**:

- **Campus functionality score** - based on regular checks or internal audits.
- **Internal satisfaction with campus experience** - collected through periodic team surveys.
- **Average incident resolution time** - time to resolve day-to-day operational issues.
- **Onboarding satisfaction (logistics & equipment)** - feedback from new hires.
- **% of payments processed on time and without error** - tracking accuracy and timeliness.
- **Budget variance** - comparison of actual vs. forecasted operational costs.

**This is the role for you if**:

- You have significant experience (4+ years ideally) in office or facility management, preferably in a multi-site or fast-paced environment
- You have strong organizational and problem-solving skills
- You are an excellent communication skills in both French and English
- You are proactive, detail-oriented, and focused on creating a smooth and welcoming daily experience for others
- You have experience or strong interest in tech and education environments
- You are comfortable using collaborative tools like Notion, Google Workspace, Slack, and Drive
- You are adaptable and diplomatic when working with multiple teams and handling concurrent requests

**Application process**
- 1st Screening Interview with Mia, Global Talent Lead
- 1:1 Interview with the hiring manager
- A small case study & debrief
- Meet the team onsite