Receptionist

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

What this job involves

We are looking for a Receptionist to be responsible for greeting clients and visitors. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages. As the first point of contact for client associate’s and visitors, you will be passionate about delivering a first-class customer experience.

Role Purpose

A highly self-motivated person with a passionate for customer service, a team player with great attention to detail. The key focus for this role will be to create a single visual point of contact for employees and to act as the primary interface between the internal operations and clients. Providing services to the highest standards as well as representing all values in appearance, presentation, and manners.
To promote the company in the most favourable light through the highest levels of personal and professional conduct.
To provide a highly efficient and proactive service to the client, its employees, and its clients.
To ensure that reception services provide a high-profile role model that reflects JLL and the clients values and which sets the tone for everyone entering the BlackRock premises, whether they be staff or visitors.
You will need to demonstrate a culture that promotes JLL’s core values of Teamwork, Excellence and Ethics.

Core Responsibilities

Enthusiastically welcome all visitors, by welcoming them, showing them through the process of registration, keeping them updated about their host / meeting, taking care of their needs during their visit to and bidding them goodbye.

Answering the phone in a professional manner consistent with global standards.
To liaise with the client employees about all the services offered at reception.
To ensure reception desk, waiting area and meeting rooms are maintained to highest standards of tidiness and cleanliness.
To process and manage conference room bookings and requirements.
To make and deliver refreshments to the meeting rooms as required.
To order and deliver to meeting rooms any catering as required.
Support the JLL facilities team to order stationery and catering supplies
To ensure all visitors to the building are correctly registered and issued a pass.
To alert hosts to their visitor’s presence and keep visitors updated about their host’s arrival time; ensuring all visitors are collected by their hosts.
To offer assistance with large pieces of luggage and offer appropriate beverages t