Cdi - Responsable Optimisation E-store (F/H)/x)

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the EXTRAORDINARY in each of us. As part of the Digital Europe and Middle East team, you will join the Catalogue & E-store optimisation team. Reporting to the Catalogue & E-merchandising Director, your mission will be to manage a team of experts, define and drive our e-store optimisation strategy and ensure maximum operability of Sephora EME e-commerce sites. **You will excel in this opportunity if you are prepared to take on these tasks**: Team management - Managing the e-Merchandising team in order to define and implement the various processes as well as the strategic direction of the team (5 experts) - Organising and planning the team's tasks: managing organisational, business and/or customer emergencies and priorities on a daily basis. - Supporting the development of the team's skills. Operational management - Define and manage the EME e-merchandising strategy around the 4 major areas of expertise: - Promotion & Animation - Searchandising - Product Ranking and Recommendation - Product Ratings & Reviews - Streamline and facilitate relations and communications with all other internal departments. - Support and train local teams (within countries) in best practice and e-merchandising optimisation. - Managing our three main partners: contract management, relationship management and quality of service to ensure that the tools work properly in all countries. Accompanying our partners on our key success factors and introducing a data-driven culture, based on the precise analysis of our results and Business KPIs. - Co-constructing the Digital Marketing Plan with the EME Marketing team. - Working closely with the Central Promotion team to build toolboxes containing our e-merchandising recommendations for all key periods (Mother's Day, Valentine's Day, Christmas, etc.). Analysis - Developing and improving our analysis tools and methods (with the Datas and Growth teams) in order to monitor the performance of e-merchandising tools and define optimal action plans. - Adopting a "data-driven" learning methodology to carry out "test&learn" initiatives in order to continually improve our performance, conversion and engagement in all countries. Continuous improvement - In collaboration with the CRO team, create an iterative test&learn programme, and define the key measures to be established, to determine our front-end and CX improvement areas. - Define our e-merchandising project roadmap in collaboration with the Product EME team. - Participate in the implementation of site and app improvements and support the Product team in development and bug fixes from a business perspective. Good interpersonal skills, proactive, autonomous, organised and with an appetite for the world of Beauty. **Profile required**: - Master 2 in Business School - 7 years' experience - Good time and priority management skills - Proven management skills - Good interpersonal and communication skills - Human relations / teamwork / listening skills - Methodical, rigorous, likes a challenge - Strong ability to analyse and summarise - Excel, PowerPoint and CMS. - Knowledge of SFCC (Demandware), Target2Selle, Algolia and Bazaarvoice is a plus. - Languages: fluent French and English (required) **While at Sephora, you’ll enjoy** - The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. - The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. - The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. **You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.** - ________________________ Chez Sephora, nous inspirons nos clients, nous responsabilisons nos équipes et nous les aidons à devenir la meilleure version d'eux-mêmes. Nous créons un environnement où les personnes sont valorisées et où les différences sont célébrées. Chaque jour, nos équipes à travers le monde donnent vie à notre raison d’être **:changer le regard du monde sur la beauté, en révélant l’EXTRAORDINAIRE en chacun de nous.** Au sein de l’équipe Digital Europe et Moyen-Orient, vous intégrerez l’équipe Catalogue & E-store optimization. Rattaché à la