IT Manager

Référence de l’offre 220007ZI Type de contrat CDI Niveau d'expérience Expérimentés Société du groupe AXA Next Famille métierIT Localisation PARIS, Paris **Votre rôle et vos missions**: **Who we are**: AXA Climate is a Committed Climate Insurer. We accompany our clients in their sustainability transition journey, we feed our entire offer with best-in-class climate expertise, and we fully leverage satellite in our products. We are reinventing the insurance business to support actors engaged in sustainable transition. **Working at AXA Climate** AXA Climate's desire is to innovate in terms of corporate culture so that everyone can flourish and develop all its potential. Our culture is therefore "organic" organization, without a fixed hierarchy, to continuously adapt to the market, aligned with our aspirations. We are a team of 100+ collaborators (underwriters, climate & agri experts, and tech & data experts), spread over the 5 continents and we are all driven by the same focus on impact, leveraging the full AXA ecosystem. **✨ Your job as IT Manager**: As part of AXA Climate Culture & Innovation team, your main mission is to ensure a high quality of service on all AXA Climate IT current and future needs. in the details, you will be in charge of: - Manage the expression of needs - Manage the budget - Manage the contract and invoicing Management of the Level 1 "Managed Services" support contract: - Manage the expression of needs - Monitor the quality of services provided to users - Manage the budget - Manage the contract and invoicing Digital Workplace support via Level 2 and Level 3 incident management: - Respond to complex desktop incidents not handled by the outsourcer (Level 2) - Contribute to the management of security incidents (CSO responsibility) - Local support in the event of a major incident / crisis (level 3) (restarting network equipment, replacing VIP equipment, etc.). - By Digital Workplace, we mean: Network, MDM, CASB, O365, AAD, other tools (Notion, Miro,) **Votre profil**: **About you**: - Experience: 10+ years of experience in IT / Workplace management - Rigor and methods, respect of process & deadline - Technical proficiency on MAC systems and IT asset management tools, including Windows, iOS and Android. - Proficiency with the O365 suite, Active Directory and AzureAD. - Ability to structure a global IT infrastructure - Mastery of network protocols: LAN / VPN / WiFi / RADIUS / Proxy - Strong language skills: French and English **What you can expect**: - **Build** a top-tier **Environmental brand**: - Evolve in a **high-growth** environment - **Work for a global Sustainable goal** who will have a **positive impact** on our planet - Be part of a **fun & caring team** **Our perks**: - 1000m² brand new offices in the center of Paris (Paris 9e, métro Grands Boulevards) - Regular team events - Flexible remote policy - Personal credit (3.000€ / year) for training & upskilling on the competencies of your choice - eNPS (employee satisfaction score) of 68 Thank you for considering AXA Climate, we’re looking forward to learning more about you **Votre environnement de travail**: Aimeriez-vous vous lever chaque jour motivé(e) par une mission inspirante et travailler en équipe pour permettre de protéger les personnes et leurs proches? **Chez AXA** nous avons l’ambition de mener la transformation de notre métier. Nous cherchons des personnes talentueuses ayant une expérience diversifiée, qui pensent différemment, et qui veulent faire partie de cette transformation passionnante en challengeant le statu quo et faire d’AXA - marque globale leader et une des sociétés les plus innovantes dans notre secteur - une entreprise encore plus performante et responsable. Dans un monde en perpétuelle évolution et avec une présence dans 64 pays, nos 166 000 salariés et distributeurs privilégiés anticipent le changement pour offrir des services et solutions adaptés aux besoins actuels et futurs de nos 103 millions de clients. This is AXA Climate We are a Committed Climate and Environmental Insurer. AXA Climate offers cutting-edge expertise in the protection and adaptation of Corporates and Communities to Climate worlwide; Since 2014, we have been relying on technology and know-how in insurance, meteorology, climatology, aerial imagery, to create innovative climate solutions. Our mission is to adapt businesses, institutions and communities to climate risks; AXA Climate's desire is also to innovate in terms of corporate culture, so that everyone can flourish and develop all its potential. Our culture is therefore an organic organization, constantly adapting to the needs of the markets. We cover Insurance, Financing, Alerting services, Training & Consulting practices. There is 3 types of domains: Speedboats, Scientist & Catalyst. - Our “Speed boats” for business acceleration - SB Training - SB Insurance - SB Industry Adaptation - SB Financial services Ada