Senior Operations Support Engineer, Strasbourg

il y a 2 semaines

Strasbourg, Grand Est, France TheWhiteam Temps plein

Job role: Senior
Operations Support Engineer.

Minimum experience:
7 to 10 years (at least 3 years in a senior role).

Studies required
: Engineer.

Language:
English (C1)
(Mandatory).
Location:
Strasbourg (Remote).

DESCRIPTION:
The Senior Operations Support Engineer (L2) ensures the stability, continuity, and reliability of production environments by leading complex operational support activities. The role focuses on rapid incident and problem resolution, service continuity, and the implementation of proactive operational improvements. It requires strong ITIL expertise, advanced troubleshooting capabilities, and deep experience in observability, automation, and cloud‑native/containerized ecosystems. The engineer also ensures compliance with service levels and reporting obligations defined by the Contracting Authority.

Tasks:

  • Lead and resolve high‑severity incidents, ensuring rapid service restoration and minimal disruption to operations.
  • Conduct root‑cause analyses and define corrective/preventive actions following incidents.
  • Define, improve, and maintain monitoring and observability strategies across systems.
  • Establish performance baselines and ensure systems operate within expected thresholds.
  • Implement preventive maintenance initiatives to reduce recurring issues and enhance system stability.
  • Ensure compliance with incident and problem management SLAs, including contract‑defined reporting requirements.
  • Support continuous operational improvements, automation, and optimization of production environments.

Technical skills:

  • Strong expertise in ITIL processes and service management best practices.
  • Advanced knowledge of observability (monitoring, alerting, logging).
  • Experience with automation tools and practices for operational efficiency.
  • Deep understanding of containerized and cloud‑native environments.
  • 7–10 years in operations, including 3+ years in a senior engineering role.
  • Strong analytical and problem‑solving skills with experience handling high‑severity incidents.

Language:

  • English (C1).

Location:

  • Strasbourg (Remote).

Rate:

  • 315-335€/day.

  • Senior Operations Support Engineer, Strasbourg

    il y a 2 semaines

    Strasbourg, Grand Est, France The Whiteam Temps plein

    Senior Operations Support Engineer, Strasbourg (Remote) – International organisationJob role: Senior Operations Support Engineer.Minimum experience: 7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language: English (C1) (Mandatory).Location: Strasbourg (Remote).DESCRIPTION:The Senior Operations Support Engineer (L2) ensures the...

  • Senior Operations Support Engineer, Strasbourg

    il y a 2 semaines

    Strasbourg, Grand Est, France The White Team Temps plein 315 € - 335 €

    Senior Operations Support Engineer, Strasbourg (on-site) – International organisationJob role: Senior Operations Support Engineer.Minimum experience: 7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language: English (C1) (Mandatory).Location: Strasbourg (on-site).DESCRIPTION:The Senior Operations Support Engineer ensures the...

  • Senior Operations Support Engineer, Strasbourg

    il y a 2 semaines

    Strasbourg, Grand Est, France TheWhiteam Temps plein

    Job role: SeniorOperations Support Engineer.Minimum experience:7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language:English (C1)(Mandatory).Location:Strasbourg (on-site).DESCRIPTION:The Senior Operations Support Engineer ensures the stability, continuity, and reliability of production environments by leading complex...

  • Operations Support Engineer

    il y a 2 semaines

    Strasbourg, Grand Est, France Senovo IT Ltd Temps plein

    Senior Operations Support Engineer (L2)Location:StrasbourgRole OverviewWe are seeking aSenior Operations Support Engineer (L2)to lead complex production support activities and ensure service continuity across mission-critical systems. The role focuses on rapid incident and problem resolution, operational excellence, and continuous service improvement in line...

  • Operations Support

    il y a 2 semaines

    Strasbourg, Grand Est, France WDS Global Limited Temps plein

    Job Title:Senior Operations Support Engineer - Strasbourg, FranceLocation:Strasbourg, France (On-site at client premises / hybrid)Job Type:Contract B2BDay Rate:€600Duration:1 year plus extensionsEU CITIZENSHIP IS MANDATORYWe are recruiting for our client, a major organization in Strasbourg, aSenior Operations Support Engineerto join a critical project.You...

  • Operations Support Engineer

    il y a 2 semaines

    Strasbourg, Grand Est, France ThoughtLabs Belgium Temps plein

    We currently have a vacancy for aSenior Operations Support Engineerin English, to offer his/her services as an expert who will bebased in Strasbourg, France. The work will be carried out either in the company's premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team...

  • Senior Operations Support Engineer

    il y a 2 semaines

    Strasbourg, Grand Est, France European Dynamics Temps plein

    We currently have a vacancy for a Senior Operations Support Engineer fluent in English, to offer his/her services as an expert remotely. In the context of the first assignment, the successful candidate will be integrated in the team of the company that will closely cooperate with a major client's IT team on site.Tasks:Manage high-severity and complex...

  • Senior Operations Support Engineer

    il y a 2 semaines

    Strasbourg, Grand Est, France Infinity Quest Temps plein

    RequirementsUniversity degree in IT or relevant discipline, combined with minimum 7 years of relevant working experience in IT;Minimum 7 years of experience in enterprise IT operations, including at least 3 years in a senior operational role managing complex, cross-system incidents and problem investigations;Excellent experience in supporting containerized...

  • Senior Application Engineer

    il y a 2 semaines

    Strasbourg, Grand Est, France FUTURAIL Temps plein

    ABOUT FUTURAILFuturail is a deeptech startup building the autonomy stack for self-driving trains. Our mission is to make rail the most attractive form of transport, by enabling frequent, reliable, low-carbon services powered by autonomous technology.With our AI-based software stack, we help rail operators and manufacturers run safer and more efficient...

  • Data Engineer Senior

    il y a 2 semaines

    Strasbourg, Grand Est, France Collective Temps plein

    Data Engineer Senior / Consultant BI SeniorContexte de la missionLa mission s'inscrit au sein de l'équipe DATA-IA, responsable des référentiels de données et des outils de reporting opérationnels et stratégiques. La mission est en relation avec la distribution électriques (compteurs Linky, qualité du réseau, incidents, fraude,...