Administrator

Title: Administrateur Google Workplace

Location: 79000 Niort France

Remote: Hybrid (2 days per week)

Duration: 218 Days (12-Nov-2025 – 12-Nov-2026)

Domain: IT

Description

Mission Context

In 2018, the client chose the Google solution. It is now used by over 13,000 people within the Group. Within the Service Delivery team of the So CC department, you will be responsible for administering Google Workspace tools in collaboration with platform experts.

Objectives and Deliverables

You will join a team of production engineers responsible for the following tasks:

• ensuring the supervision of all platform tools
• handling the diagnosis, processing, and resolution of technical and user incidents
• participating in the implementation of enhancements: service requests and/or change requests
• participating in the drafting of operational documentation and technical and functional support materials
• preparing and supporting testing phases as well as production deployments

Deliverables include:

• Validation report for non-functional requirements (Operations file, processing/production plan, monitoring, etc.)
• Installation and configuration documentation
• Platform usage documentation for Level 1 and Level 3 support teams
• Incident and service request handling in accordance with SLAs and ITSM processes