Subject Matter Expert in Pharma/Food&Beverage

Localisation : France
Job Purpose
For the French domestic market, supports customer lifecycle from pre-sales to post-sales, acting as a trusted expert across automation, digitalization, instrumentation, and safety to co-design robust, high-value solutions for complex industrial processes in the Pharmaceutical and/or Food & Beverage industry.

Core Responsibilities
For the French domestic market, in close cooperation with Business Developers and Account managers, ensure technical framing in pre-sales, sales and post sales phases:

• Defines architectures: DCS, MES, QMS, LIMS, Field equipment, Safety, Data Integration IT/OT.
• Translates process constraints/needs into technical solutions.
• Supports pre-sales farming, offer building, and delivery follow-up.
• Promotes adjacent solutions: IIoT, analytics, energy, cybersecurity.
• Ensures standardization across industries and solutions sharing feedback across the organization.
• Knowledgeable about the Pharmaceutical market stakeholder in France, literate about the System Integrator, EPC and Automation Vendor. He will act as escalation point for the Pharma matters in his territory
• Ideally speak the Pharma "language" and is able to identify/capture customer needs and articulate an initial solution through client interviews and documentation analysis, that respect the Pharma quality and compliance regulations/standards.
• Customer Relations: Develops partnerships with customers and act as the focal point for ensuring customer satisfaction across all the project work undertaken by the solution team. Be the "internal" customer voice raising opportunities and issues. Acting as customer C-Level point of contact on all request (RFP/RFI/RFQ), showing "hidden" needs as well as escalation point for product, solution and services issues.

Expected Profile
Must-Have

• Engineer in instrumentation and process control, industrial automation, or process engineering.
• 10+ years in specialty Pharma and/or Food & Beverage, including automation or digital roles out of which of least 5 years shall be in MES and/or QMS and/or LIMS.
• Strong customer engagement and strategic account management experience.
• Expertise in DCS, Batch, safety systems, and instrumentation.
• Deep knowledge of regulatory, sustainability, and digitalization challenges.
• Leadership in cross-functional solution design.
• Good understanding of business drivers of Pharmaceutical and F&B
• Should be able to formulate KPI for each level of stake holders.
• Flexible for short-notice travels.
• Fluent in French and English,
• Excellent verbal and written communication skills

Nice-to-Have

• Familiarity with Yokogawa platforms (CENTUM VP, ProSafe-RS, Exaquantum…).
• Experience with CDMO operations (multi-product, traceability).
• Knowledge in MES, QMS, LIMS, Overall Equipment Effectiveness (OEE), IIoT Data Integration, energy performance, cybersecurity.
• Skilled in leading workshops, bridging business and technical teams, and building industry networks.

Not just a job, but a career
Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Diverse, Equitable & Inclusive culture
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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