Specialist, Alternative Dispute Resolution

Location: Grande Prairie or Edmonton, Alberta

Employment Type: Full-Time, Limited Term – Anticipated duration is 6 months with possibility of extension.

Salary Range: SP3, Level 5, $92,320- $115,400 per year. The final compensation for this position will be determined based on individual factors, including education, qualifications, experience, and internal equity. This position may be eligible to receive a Northern Living allowance. Northern Living allowances are provided based on the location of the position and where an employee primarily works and resides.

Alternative Dispute Resolution Specialist - Hybrid

The Opportunity­­

Do you find public service and helping others rewarding? Are you an experienced mediator and are passionate about diffusing conflict? Do you have the ability to hear, coordinate, and validate multiple perspectives from a variety of different types of people and organizations to help parties build common ground? If so, this dynamic role may interest you.

The Alberta Energy Regulator (AER) is looking for the Specialist, Alternative Dispute Resolution (ADR) who will act as an intermediary to diffuse conflict and increase effective communication between stakeholders, Indigenous communities, and industry across the lifecycle of energy development. Through analysis and engagement with parties, you will provide process options to assist in the resolution of concerns. These include mediation, facilitation, and conflict coaching approaches. You will also connect parties with the AER to ensure accurate, reliable information is understood, and to promote education and information sharing. ADR Specialists work across the organization and collaborate with Operations, Hearing Services, and the Law Branch to contribute to the mandate of the AER.

This enthusiastic person will be part of a supportive, tight knit team who work hard every day to resolve conflict. Intrigued?

What your day-to-day will look like:

• Apply interest-based principles in conflict resolution practice by assisting parties to mediate and/or facilitate resolution of concerns relating to energy development.

• Prepare and debrief parties, including AER technical subject matter experts.

• Ensure process integrity and adherence to professional code of ethics.

• Using adult education principles and practices, educate AER staff and external stakeholders about conflict resolution processes, skills, attitude, and knowledge.

• Model excellent empathic communication and provide internal coaching and skill development.

• Ensure that stakeholders and indigenous communities have enough access to technical and process information at the AER to be able to participate fully in ADR.

• Maintain an up-to-date and comprehensive understanding of AER processes and legislation.

• Engage externally and internally to provide support for inquiries, complaints, and group facilitation support.

• Collect and file pertinent data in a timely manner.

What we're looking for in you:

• Bachelor's degree in a related discipline such as Psychology, Human Services, Communication, or other Social Sciences.

• Minimum of 5 years of professional experience in mediation.

• Minimum 100 hours of conflict resolution training from a reputable institution.

• Possession of a Qualified Mediator (Q. Med) or Chartered Mediator (C. Med) designation is considered an asset.

• Familiarity with Alberta's oil, gas, and mining sectors, including perspectives from government and private landowners, is an asset.

• Demonstrated adaptability to change and shifting work priorities.

Additional Information:

• All applicants must be legally entitled to work in Canada at the time of application.

• Pre-placement Medical required.

• Possess a fully valid driver's license along with a positive driving record. The word "fully" describes the criteria for a class 5 as opposed to a graduated license, and "positive driving record" as defined in the AER driving policy. 

• Additional training if required or provided: e.g., First Aid, H2S Alive, Driver Training

• Travel is required for this position including some overnights away from home (approximately 1-2 nights per month). Staff are expected to work a flexible workday when necessary.

• Should an individual with the required qualifications not be available, applicants with closely related qualifications may be considered. As a result, the position may be redesigned and/or reclassified.

• If you need accommodation during any stage of the recruitment process, please email Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

What we offer you:

• Great benefits from your first day of work

• Edmonton: Hybrid work - employees located in Edmonton will work in office two days per week 

• Grande Prairie: Hybrid work - employees may work remotely up to five days per calendar month, with a limit of two remote days per week

• Generous vacation entitlement and flex days

More information about working at the AER's including our comprehensive Total Rewards package can be found in the careers section of our website.

Our Commitment to Diversity:

At the AER, our values of Accountability, Collaboration, Transparency, and Trust & Respect are foundational to our culture – a culture where every individual, regardless of race, colour, religion, gender, national origin, age, disability, or any other legally protected factors, thrives and contributes their unique perspectives.  

Our commitment to diversity, equity, and inclusion fuels innovation, creating a brighter, more sustainable Alberta for all. Join us in shaping this dynamic future.

Application closing date: November 19, 2025, at midnight

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